Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
PB's avatar
PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very happy with the service today. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the great feedback! We’re happy to know we could assist you effectively. Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Had savings appointment with Jack he was very helpful and found the best account to invest my money. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so glad Jack made your experience special! We’ll make sure they see your kind words—thank you for sharing! Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Excellent service every time I come in, Lairen is very helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s wonderful to hear that Lauren provided such excellent service. We’re lucky to have them on our team, and we’ll make sure they see your kind words! Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
It is always a good experience visiting the Newbury. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your lovely review. As a mutual, we’re proud to serve our members and local communities, and it’s great to know we’re making a difference. Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Pleasant chap plus good explanation. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the review! We’re happy to hear you found the interaction informative and valuable. Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Excellent experience staff always friendly. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s great to hear you had a friendly experience with us. Thanks for sharing! Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always helpful polite and welcoming. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s wonderful to hear you found our team helpful. That’s what we’re here for! Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Been coming here since I was 15 years old. Reviewed on: 30th June 2025
Reply from Newbury Building Society We truly value your continued support over the years. It’s members like you who make Newbury Building Society what it is—thank you! Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
It's a mutual society. Easy, personal, friendly. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you so much for your kind words! We're thrilled to hear you had a great experience. Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
As fine all staff efficient too many savings/restrictions. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for your feedback! We’d love to hear more about how we can turn your experience from good to great. Feel free to reach out anytime! Response date: 9th July 2025
Newbury Building Society Logo
Newbury Building Society