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Newbury Building Society: Savings reviews

4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

Friendly helpful staff

5
Always keen to assist and advise Reviewed on: 28th January 2018

Great personal service every visit

4
I have saved with NBS for many years. It is terrific to have a Hungerford branch and the staff are both friendly and efficient. A wonderful change from having to do everything online. It matters! Reviewed on: 26th January 2018

Excellent

5
Always get the information that you need Reviewed on: 25th January 2018

The Best Building Society

5
The Newbury is one of the few building societies that still treat the members as they should, that is, a member of a family that support the society for the good of all members. Over the many years both my wife and I have been members, they have always given excellent service. Reviewed on: 24th January 2018

Excellent local service provider

5
Offers good rates of interest plus useful partnership offers with key local retailers and service providers. Reviewed on: 23rd January 2018

Great local BS

5
Good service and helpful friendly staff Reviewed on: 22nd January 2018

Modern but personalised customer service

5
From entering the small branch in Alton, Hampshire my wife an I felt special. Really excellent customer service throughout Reviewed on: 22nd January 2018

Excellent Service

5
Very convenient for us, we are always made aware of the best savings accounts. The staff are extremely friendly. Never had any problems at all Reviewed on: 22nd January 2018

Excellent service and interest terms

5
Visits to your Newbury branch are always a pleasure; the staff are friendly and courteous , they always endeavour to ensure that my savings are invested in the best category for my needs. Reviewed on: 22nd January 2018

Very helpful

5
Our local Newbury Building Society branch was very helpful when we set up savings accounts for our children. We are pleased with the rates too. Reviewed on: 22nd January 2018

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