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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8806 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8806)

Savings

Brilliant that there's an account just for over 55s. We always like to use local businesses too Reviewed on: 31st August 2019

Reply from Newbury Building Society Hi Al, thank you for taking the time to leave feedback. It's much appreciated. Response date: 3rd September 2019

Making investments

We visited the Didcot Branch yesterday and spent some time with Hannah Tame. A very knowledgeable and helpful lady, who advised us very professionally, after which one of us opened a new ISA. and we jointly opened a savings account. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Ray, thank you for taking the time to leave feedback. We will be sure to share your comments with Hannah, and welcome to the Newbury. Response date: 2nd September 2019

Opening New Savings Account

Very clear and easy to open account online. Visited Branch to pay initial deposit, found the staff very friendly and helpful. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Lin, thank you for taking the time to leave feedback. Always good to hear the process has been straightforward. Response date: 2nd September 2019

Very easy to apply, no hassle

Very easy to apply, straightforward and received a quick reply from the myaccounts team. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi, thank you for taking the time to leave us feedback, it's much appreciated. Response date: 2nd September 2019

Easy

Was very simple and user intuitive to open my savings account - all done online, securely, with confirmations sent to me by email and post as requested. Reviewed on: 30th August 2019

Reply from Newbury Building Society Tom, thank you for taking the time to leave feedback. Always great to hear that the service has been hassle free! Response date: 30th August 2019

It took longer than i thought it would

I went into branch to open 2 new accounts. Due to the only member if staff who could do this was busy it took nearly 1 hour. Part of this was due to the fraud section of my bank blocking the tranaction. Your member of staff dealt with this Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Matthew, thank you for taking the time to leave us feedback, we will share this with the teams, apologies for any delays, we try to ensure account opening is a smooth, speedy process so we will look into this for you. Response date: 30th August 2019

Opening a joint savings account

Very thorough and extremely proficient Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Angela, thank you for taking the time to leave feedback. It's much appreciated. Response date: 30th August 2019

Very simple and thorough

I visited the Didcot branch to open two accounts. Tina behind the counter was in training but she was excellent. No complaints in the process Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Nick, thank you for taking the time to provide feedback, it's much appreciated. We will share your comments with Tina, she will be very pleased. Thanks again. Response date: 30th August 2019

Opening new Savings Accounts

My wife and I called in to the That branch to open new savings accounts. Although we did not have an appointment booked, we did not have to wait very long before meeting Gemma who dealt with our enquiries in a very efficient, professional & friendly way, presenting us with a Document folder containing all the necessary product information. The passbooks & covering letters arrived by 1st class post the next day. Reviewed on: 29th August 2019

Reply from Newbury Building Society Hi Kevin, thank you for taking the time to leave feedback for us. It's always lovely to hear when customers have had a positive experience with us. We will be sure to share your comments with Gemma. Response date: 29th August 2019

friendly, honest and professional and very good shared ownership mortgage offer

friendly, honest and professional and very good shared ownership mortgage offer Reviewed on: 27th August 2019

Reply from Newbury Building Society Hi James, thank you for taking the time to leave feedback for us, and congratulations on your new mortgage! Response date: 27th August 2019

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