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Newbury Building Society: Savings reviews

4.88
Based on 8,726 reviews, last reviewed 15th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and very friendly staff Very good and very friendly staff Reviewed on: 15th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8726)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Excellent service

5
The staff are excellent, everything is explained in detail, the staff are more than happy going that extra mile to help. Reviewed on: 5th January 2018

Friendly, family like service

5
Good service and great rates for loyal members. A company where they repay loyalty in service and products Reviewed on: 5th January 2018

excellent service

5
From the moment you walk into the Newbury branch there is a welcoming cashier who is both knowledgeable and helpful. Not only does she deal with your present enquiry but then goes on to suggest other products or ways in which they can offer a service. I had opened a savings account for my grandson but when my grand daughter arrived I had no hesitation in taking her along, with my daughter, to open her account. Both children received a little piggy bank...nothing can beat an early start in the saving habit! Reviewed on: 5th January 2018

Savings rate

5
One of the best savings rates in the UK. The society also provided us with a mortgage to help our son to buy his own house. They also provide him with a mortgage after being refused one by another building society. Reviewed on: 5th January 2018

The Best Of All Worlds

5
Local branch; efficient and friendly service; and (last but by no means least!) a competitive rate of savings interest Reviewed on: 5th January 2018

Excellent easy access savings rates.

5
Newbury Building Society offers excellent local service combined with savings rates comparable to the best on the national market. Fantastic! Reviewed on: 5th January 2018

Excellent Service with a smile.

5
Make you welcome and assured of efficient service at all times. Reviewed on: 5th January 2018

Great service

5
Knowledgable about products without being pushy, feel very happy with my savings account, the service and being part of a smaller banking group Reviewed on: 5th January 2018

Excelent Products

5
They always try to give good rates of interest and the staff in the branches are so welcoming and friendly with an excellent knowledge of all their products. Reviewed on: 5th January 2018

Excellent and personal service

5
Always very friendly and relaxed, explain different products without being pushy, go out of their way to be helpful Reviewed on: 5th January 2018

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