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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,635 reviews, last reviewed 6th Jan 2026
13% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury - a real mutual Building Society for savers. The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It... Read more Reviewed on: 6th January 2026
Paul K's avatar
Paul K

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8635)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

5
Excellent responcive service very helpful over the telephone, feel my money is safe with NBS Reviewed on: 28th February 2022
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Verified Member

In branch service review

5
The ladies in my Andover branch are all very lovely, helpful and friendly. I like the personal service by a very real person and signing my name. Reviewed on: 31st December 2025

In branch service review

5
Very helpful and approachable. Online app. Reviewed on: 31st December 2025

In branch service review

5
Great friendly and helpful staff. Reviewed on: 31st December 2025

In branch service review

5
It is lovely to be able to sit down. Reviewed on: 31st December 2025

In branch service review

5
Sarah was friendly and efficient. Maintaining professionalism. Reviewed on: 31st December 2025

In branch service review

5
Staff pleasant and helpful. Opening ISAs is no problem. Reviewed on: 31st December 2025

In branch service review

5
Electronic statements and online access or app. Reviewed on: 31st December 2025

In branch service review

5
Lewis was very helpful and pointed out a better account for me. Reviewed on: 31st December 2025

In branch service review

5
I like that I can go into branch to talk or withdraw money. Reviewed on: 31st December 2025

In branch service review

5
All my savings are with the Newbury. Convenient, give good one-to-one advice and always good customer service. Reviewed on: 31st December 2025

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