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PayPal: PayPal Credit reviews

4.90
Based on 102,404 reviews, last reviewed 9th May 2026
2379800% increase in 5 star reviews
in the past 90 days
6950% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Service Having been with PayPal for over 10yrs the service Received has been fantastic Reviewed on: 9th May 2026
ronald l's avatar
ronald l

Latest lowest rating:

2

Pretty good. Pretty good, but need to improve Reviewed on: 8th May 2026
Khyati Bangude's avatar
Khyati Bangude

About this product

PayPal Credit is a reusable digital credit line that can be added to your PayPal wallet and used for eligible online purchases.

Accepted at thousands of online retailers that offer PayPal at checkout, PayPal Credit is a flexible way to pay. Eligible purchases get PayPal’s encryption and 24/7 fraud monitoring, as well as Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal PayPal Credit reviews (102404)

So easy to use,

5
So easy to use, and the app keeps you up to date with where you are along with their notifications and emails Reviewed on: 7th April 2026

Always been easy to use and don’t fight money discre...

5
Always been easy to use and don’t fight money discrepancies like the customer is in the wrong to start with. Started to introduce rewards for using PayPal which is a great idea! Reviewed on: 7th April 2026

The best

5
The best there is. The best there is Reviewed on: 7th April 2026

Versatile and Rewarding

5
Very versatile in spending with many rewards available. Reviewed on: 7th April 2026

Never again will I use PayPal credit

1
I am writing to raise a formal complaint regarding the handling of a recent payment on my PayPal Credit account. I made a payment of £1301.36 with the clear intention of paying off my 0% promotional balances under the 4-month offers before they expire. Despite this, PayPal chose to allocate part of this payment towards a separate balance that is subject to interest, leaving two of my promotional balances still outstanding. I contacted your support team promptly to request that this payment be reallocated to the promotional balances, especially as the payment had only just been made and had not yet left my bank account. However, this request was refused. The matter was then escalated to your complaints team, and I experienced multiple delays in receiving a response. After being delayed several times, I was ultimately given the same response without any meaningful attempt to resolve the issue or consider my circumstances. This situation has caused me significant stress, as I took care to ensure sufficient funds were available specifically to clear these promotional balances and avoid interest. I find it extremely frustrating that I have not been given flexibility over how my own payment is applied. I would like to formally request that this matter is reviewed again and that you reconsider reallocating the payment to the 0% promotional balances, or provide a clear explanation as to why this cannot be done in my case. Based on this experience, I am seriously considering no longer using PayPal Credit and instead moving to alternative providers such as Klarna, who allow customers to choose how their payments are allocated. Please treat this as a formal complaint. Reviewed on: 7th April 2026

Always great experience, credit options super helpful

5
Always great experience, credit options super helpful Reviewed on: 7th April 2026

Excellent Pay Pal

5
Pay pal customers services have always been amazing Reviewed on: 7th April 2026

Paypal have always been very helpful and accommodati...

5
Paypal have always been very helpful and accommodating with my needs which is why I have stayed with them for many years. Reviewed on: 7th April 2026

PayPal has provided exceptional customer service, I...

5
PayPal has provided exceptional customer service, I really appreciate their online offering as well as their third party integration to keep track of purchases. Reviewed on: 7th April 2026

I had few issues with online service providers , Pay...

5
I had few issues with online service providers , PayPal resolved the issued fast and made refunds without a hesitation . Thank you PayPal Reviewed on: 7th April 2026

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