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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

A* service

Would definitely use again, ticked all the boxes. Reviewed on: 22nd July 2022

Perfect Pet truly are perfect!

I have never had a bad experience with Perfect Pet. Between their lovely staff and easy claims process, I can't imagine insuring my baby with anyone else! Reviewed on: 22nd July 2022

Fantastic company

Very helpful and friendly staff, claim paid with no fuss Reviewed on: 22nd July 2022

Excellent service

Chloe Pozzi was so helpful with my dog she helped me get exactly what i needed when it was the hardest time for me! Thankyou Chloe you were great! Reviewed on: 22nd July 2022

By far the best insurance

Such a helpful team, affordable and one of the best I’ve used. Reviewed on: 22nd July 2022

Great insurer

My experience was excellent, staff were so helpful and made the process so easy and stress free which is exactly what you need when your pet is unwell. Reviewed on: 21st July 2022

Great Choices

There is a wide selection of policies which you can choose from to suit your needs and expectations. Reviewed on: 21st July 2022

Great service

Superb service, friendly team and good range of products Reviewed on: 21st July 2022

Professional and Caring!

Pleasure to work with, so helpful and caring about Pets! Reviewed on: 21st July 2022

5 stars

Great service. Would thoroughly recommend Reviewed on: 20th July 2022

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