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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

First time pet owner

5
As a first time pet owner I found the information I needed to make the right choice for our puppy. The website was easy to use and informative. Reviewed on: 21st August 2021
Kate's avatar
Kate

Have used them since 2006

5
Never had any problems with claims, cover for life, quick and easy to deal with. Reviewed on: 21st August 2021
Jane Prince's avatar
Jane Prince

No body does it better

5
Only used once but every confidence in Pet Plan, they came highly recommended and when we had Teddy we had no other choice but to go with Pet Plan. Reviewed on: 21st August 2021
Pam Cox's avatar
Pam Cox

Amazing friendly staff

5
Staff are always willing to help with such amazing service Reviewed on: 21st August 2021
Clarke's avatar
Clarke

Very happy

5
Petplan made a difficult year much easier with their help. Really quick response despite there being a backlog because of the pandemic. I will always use petplan Reviewed on: 21st August 2021
David Arstall's avatar
David Arstall

Outstanding service

5
Always pay my claims very quickly as I have a dog with on going health conditions, always been helpful and kind when I have called and I just couldn’t ask for a better insurance company! Reviewed on: 21st August 2021
Emily 's avatar
Emily

So professional

5
Very quick with dealing with claims been with them over 25 years would not change Reviewed on: 21st August 2021
Shirley Fraser's avatar
Shirley Fraser

Very likely

5
Really helpful and completely went through policy telling me the benefits Reviewed on: 21st August 2021
Michael England 's avatar
Michael England

Great company

5
I never had a problem claiming anything, very easy for my vets to deal with them and also, great costumer services. Reviewed on: 20th August 2021
Erika Labat's avatar
Erika Labat

Petplan is just great

5
Excellent care package, gives peace of mind Reviewed on: 20th August 2021
LJR's avatar
LJR

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