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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

If you want the very best this is it!

5
If anyone asks who is the best insurance provider Petplan is it. It's very well known how incredible they are quick or instant payout easy and simple claim process and well known for being vets approved. I'm happy in the knowledge that our Louie has the best cover I can get. Reviewed on: 22nd August 2021
Sarah Webster's avatar
Sarah Webster

No quibble pet insurance

5
Rex has had several health problems and surgeries all claimed for with no questions without causing us further stress. Peace of mind is worth everything! Reviewed on: 22nd August 2021
Fiona Johnson 's avatar
Fiona Johnson

Easy to deal with no hassle in settling bills.

5
Transparent policies with choice of cover. Good customer service and easy to claim with prompt settlements. Reviewed on: 21st August 2021
Tracy's avatar
Tracy

Bella

5
I had experience previously with my last cat before I got Bella. My cat Pebbles developed cancer & petplan were amazing. Which is why I decided to insure my latest addition to the family, Bella! I wouldn’t consider any other company. Reviewed on: 21st August 2021
Bella's avatar
Bella

First time pet owner

5
As a first time pet owner I found the information I needed to make the right choice for our puppy. The website was easy to use and informative. Reviewed on: 21st August 2021
Kate's avatar
Kate

Have used them since 2006

5
Never had any problems with claims, cover for life, quick and easy to deal with. Reviewed on: 21st August 2021
Jane Prince's avatar
Jane Prince

No body does it better

5
Only used once but every confidence in Pet Plan, they came highly recommended and when we had Teddy we had no other choice but to go with Pet Plan. Reviewed on: 21st August 2021
Pam Cox's avatar
Pam Cox

Amazing friendly staff

5
Staff are always willing to help with such amazing service Reviewed on: 21st August 2021
Clarke's avatar
Clarke

Very happy

5
Petplan made a difficult year much easier with their help. Really quick response despite there being a backlog because of the pandemic. I will always use petplan Reviewed on: 21st August 2021
David Arstall's avatar
David Arstall

Outstanding service

5
Always pay my claims very quickly as I have a dog with on going health conditions, always been helpful and kind when I have called and I just couldn’t ask for a better insurance company! Reviewed on: 21st August 2021
Emily 's avatar
Emily

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