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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Amazing cover and service

5
Pet Plan have been amazing from start to finish. My claim was assessed and settled very fast, especially considering Covid. Thankyou Petplan Reviewed on: 20th August 2021
carole t's avatar
carole t

Great for all your pets needs !

5
Very helpful when you need to talk about your plan or anything else and when having to make a claim theres never been any problems. Reviewed on: 20th August 2021
kirsten haylings's avatar
kirsten haylings

Excellent customer service

5
Very friendly helpful staff and they always settle claims in record time. Reviewed on: 20th August 2021
Linda Pearse's avatar
Linda Pearse

Efficient, effetive, peace of mind

5
Great service, friendly and caring support. Reviewed on: 20th August 2021
Suzanne 's avatar
Suzanne

Prompt payment....no quibble.

5
I have a G.S.D. with ongoing knee problems....she ruptured her cruciate....had T.P.L.O surgery......rejected the plate and had to have it removed......now monthly Librela injections and PetPlan have been absolutely fantastic.....paying my vet direct to save me....highly recommend them Reviewed on: 20th August 2021
Sally Friendship's avatar
Sally Friendship

rubbish service

1
all bad petplan refuse to acknolege emails impossible to reach on phone unless you have hours to spare Reviewed on: 20th August 2021
andy walton's avatar
andy walton

Putting your pet first always

5
I am so happy to have insured both my cats with Petplan, they always put your pet first. The customer service team are super friendly and helpful and I know having my cats insured with Petplan, my cats will have a happy life as if God forbids something bad happens they are covered. Reviewed on: 20th August 2021
Meriam Gunduz's avatar
Meriam Gunduz

Recommend!!

5
A good trustworthy company to insure you pets with Reviewed on: 20th August 2021
twinkletoes_10@hotmail.co.uk's avatar
[email protected]

Great service

5
Very good cover and always to quick to settle Reviewed on: 20th August 2021
Gary Norman's avatar
Gary Norman

Recommend PetPlan

5
I find PetPlan so easy to set up insurance for my cat, everything is explained so well and there aren't any hidden fees. I would highly recommend them to any family or friends with Pets. Reviewed on: 20th August 2021
Annie's avatar
Annie

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