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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Pet insurance that is good news

4
Good value.Peace of mind.Clear comm’s. Reliable. Reviewed on: 19th August 2021
Mr C G stephens's avatar
Mr C G stephens

Brilliant

5
Great insurers, no issues, pays out quickly, professional Reviewed on: 19th August 2021
Alyson hammond's avatar
Alyson hammond

Great service

5
Great when claiming,very helpful customer service Reviewed on: 19th August 2021
Lorraine 's avatar
Lorraine

Best Pet Policy

5
Having used petplan for multiple pets, unfortunately we had to use the insurance for one of our pets and the experience was seamless. No issues and vets handled everything for us. Reviewed on: 19th August 2021
Nikin vaja's avatar
Nikin vaja

Actually does what it says on the tin !

5
Simply the best pet insurance company out there ! Reviewed on: 19th August 2021
bexsmith75@aol.co.uk's avatar
[email protected]

Excellent service and care

5
I have been a customer of Pet Plan for over 12 years and have found them to be caring and compassionate. Excellent value for money and would have met all my pets needs, should they have needed it. Reviewed on: 19th August 2021
D Parr's avatar
D Parr

Best pet insurance

5
Pet plan consider your claim with efficiency compared to others used. Reviewed on: 19th August 2021
Paula Mearns's avatar
Paula Mearns

Excellent great plan and cover

5
Had no problems and very easy to use Reviewed on: 19th August 2021
rwhitehall86@gmail.com's avatar
[email protected]

Great insurance and a good price

5
It's so easy to set up in just a few clicks and it was all done and the plan was easy to understand and well worth the amount I'm paying monthly Reviewed on: 19th August 2021
Emma's avatar
Emma

Good to know it there

5
Less that £2 a week haven’t used yet but good to know it’s there j Reviewed on: 19th August 2021
Ollie Dickson's avatar
Ollie Dickson

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