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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Putting your pet first always

5
I am so happy to have insured both my cats with Petplan, they always put your pet first. The customer service team are super friendly and helpful and I know having my cats insured with Petplan, my cats will have a happy life as if God forbids something bad happens they are covered. Reviewed on: 20th August 2021
Meriam Gunduz's avatar
Meriam Gunduz

Recommend!!

5
A good trustworthy company to insure you pets with Reviewed on: 20th August 2021
twinkletoes_10@hotmail.co.uk's avatar
[email protected]

Great service

5
Very good cover and always to quick to settle Reviewed on: 20th August 2021
Gary Norman's avatar
Gary Norman

Recommend PetPlan

5
I find PetPlan so easy to set up insurance for my cat, everything is explained so well and there aren't any hidden fees. I would highly recommend them to any family or friends with Pets. Reviewed on: 20th August 2021
Annie's avatar
Annie

Recommended to family and friends

5
One of the few insurance companies that vets agree to accept claims from directly, great service reasonable prices Reviewed on: 20th August 2021
Kim's avatar
Kim

Outstanding

5
Amazing service the call handler was exceptional Reviewed on: 20th August 2021
Rose Anderson's avatar
Rose Anderson

Fantastic at all times.

5
Very knowledgeable and happy to help Reviewed on: 19th August 2021
Julie Lusher's avatar
Julie Lusher

Very reliable

5
I haven't had to make a claim yet but my cousin recommended Petplan she was always very impressed when she made a claim Reviewed on: 19th August 2021
Mrs Joan Buckley's avatar
Mrs Joan Buckley

Great service

5
Needed a couple of times and they have been superb every time Reviewed on: 19th August 2021
Dawn's avatar
Dawn

Pet insurance that is good news

4
Good value.Peace of mind.Clear comm’s. Reliable. Reviewed on: 19th August 2021
Mr C G stephens's avatar
Mr C G stephens

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