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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Recommended to family and friends

5
One of the few insurance companies that vets agree to accept claims from directly, great service reasonable prices Reviewed on: 20th August 2021
Kim's avatar
Kim

Outstanding

5
Amazing service the call handler was exceptional Reviewed on: 20th August 2021
Rose Anderson's avatar
Rose Anderson

Fantastic at all times.

5
Very knowledgeable and happy to help Reviewed on: 19th August 2021
Julie Lusher's avatar
Julie Lusher

Very reliable

5
I haven't had to make a claim yet but my cousin recommended Petplan she was always very impressed when she made a claim Reviewed on: 19th August 2021
Mrs Joan Buckley's avatar
Mrs Joan Buckley

Great service

5
Needed a couple of times and they have been superb every time Reviewed on: 19th August 2021
Dawn's avatar
Dawn

Pet insurance that is good news

4
Good value.Peace of mind.Clear comm’s. Reliable. Reviewed on: 19th August 2021
Mr C G stephens's avatar
Mr C G stephens

Brilliant

5
Great insurers, no issues, pays out quickly, professional Reviewed on: 19th August 2021
Alyson hammond's avatar
Alyson hammond

Great service

5
Great when claiming,very helpful customer service Reviewed on: 19th August 2021
Lorraine 's avatar
Lorraine

Best Pet Policy

5
Having used petplan for multiple pets, unfortunately we had to use the insurance for one of our pets and the experience was seamless. No issues and vets handled everything for us. Reviewed on: 19th August 2021
Nikin vaja's avatar
Nikin vaja

Actually does what it says on the tin !

5
Simply the best pet insurance company out there ! Reviewed on: 19th August 2021
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