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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Excellent service and care

5
I have been a customer of Pet Plan for over 12 years and have found them to be caring and compassionate. Excellent value for money and would have met all my pets needs, should they have needed it. Reviewed on: 19th August 2021
D Parr's avatar
D Parr

Best pet insurance

5
Pet plan consider your claim with efficiency compared to others used. Reviewed on: 19th August 2021
Paula Mearns's avatar
Paula Mearns

Excellent great plan and cover

5
Had no problems and very easy to use Reviewed on: 19th August 2021
rwhitehall86@gmail.com's avatar
[email protected]

Great insurance and a good price

5
It's so easy to set up in just a few clicks and it was all done and the plan was easy to understand and well worth the amount I'm paying monthly Reviewed on: 19th August 2021
Emma's avatar
Emma

Good to know it there

5
Less that £2 a week haven’t used yet but good to know it’s there j Reviewed on: 19th August 2021
Ollie Dickson's avatar
Ollie Dickson

Best cover

5
Superb company to deal with. True to their word. Cover for Life is the best cover for beloved pets. Reviewed on: 19th August 2021
samdeegan20@hotmail.com's avatar
[email protected]

Brilliant

5
All staff are so easy and helpful when needed. Nothing is ever too much trouble. Such a good service and peace of mind for me and my pet. Reviewed on: 19th August 2021
Chloe Allman's avatar
Chloe Allman

Always helpful and paid my claims without issue.

5
My 2 dogs were insure with pet plan, longest 11 years. When Charlie needed surgery, an MRI scan, a biopsy on a lump in his spine. And emergency vet visits this was all covered. Their web chat helped with any concerns and queries. Likewise their helpful guides have helped me train my new puppy and given me lots of advice about things I had forgotten. I wouldn't recommend anyone else. Reviewed on: 19th August 2021
Kris Palmer's avatar
Kris Palmer

Hollys treatment

5
Holly has had ongoing treatment for the past 3 years i have always been happy and the team are friendly Reviewed on: 19th August 2021
Carolyne Burton's avatar
Carolyne Burton

Fast claim

5
So easy. I did nothing but give my vet their details. Very stress free if you have a poorly pet Reviewed on: 18th August 2021
Amy's avatar
Amy

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