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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great cover

5
Our puppy was only a few months old when she unfortunately fell ill,, Pet Plan were fantastic from start to finish Reviewed on: 18th August 2021
Nicky Osborn's avatar
Nicky Osborn

Best company by far

5
Always the best and definitely the best insurance company for pets by along way Reviewed on: 18th August 2021
Dale Covell's avatar
Dale Covell

Leila

5
What a brilliant company to deal with, they are 2nd to none I would recommend them100% Reviewed on: 18th August 2021
Maureen Ann Sutcliffe's avatar
Maureen Ann Sutcliffe

Friendly

5
Friendly girl sorting out my new policy Reviewed on: 18th August 2021
Michelle's avatar
Michelle

Quick and efficient

5
We have had to claim twice on the policy, once when our dog was unfortunately knocked down by a car and once for a dermatitis he developed. Petplan have been brilliant to deal with and paid out quickly removing the stress- particularly following the car accident. Reviewed on: 18th August 2021
lcjohnston21@outlook.com's avatar
[email protected]

1st rate Insurance Company.

5
Excellent, respectful, empathetic and no-quibble service. Reviewed on: 18th August 2021
Gillean Parker's avatar
Gillean Parker

woofly plan

5
Very easy to deal with and set up Reviewed on: 18th August 2021
Roberta L's avatar
Roberta L

Good cover good price

5
We haven’t had to use pet plan yet fortunately however the policy price is good and level of cover seems really good too Reviewed on: 18th August 2021
Rachel Buckley's avatar
Rachel Buckley

Very easy to deal with and thanks the pain and worries away at difficult times

5
PetPlan have been fantastic since day one! We have an undiagnosed ongoing eye condition with our 9 month old Havanese pup and they have been brilliant- claims have been handled effectively and simply! Reviewed on: 18th August 2021
Catherine Shaw's avatar
Catherine Shaw

Reliable

4
Possibly not the cheapest, but cover for life is special. Reviewed on: 18th August 2021
Francis Pole's avatar
Francis Pole

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