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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

So easy to talk to and claim from

5
I have never had an issue when claiming for my dog. They deal directly with the Vet and it makes life much easier. Reviewed on: 22nd August 2021
Vickie Spiers's avatar
Vickie Spiers

Best peace of mind

5
Petplan has always been very helpful. Staff very friendly and helpful. Reviewed on: 22nd August 2021
Mrs Dianne White's avatar
Mrs Dianne White

Making pet parenthood worry free

5
Petplan takes some of the worry out of being a pet parent. Any time my dogs are sick I don't need to worry about how I can afford their care or make healthcare decisions based on cost, Petplan has my back so I can focus all my attention on getting my pets better. Claims are so easy to make, I get regular and prompt updates and there's always someone to talk to do when I need too. Reviewed on: 22nd August 2021
Louise's avatar
Louise

Personal Touch

5
I have been with Petplan since I had my pet 8 years ago, I have found that petplan procedure is easy to follow and very good staff. Good communication from start to finish on any claim. 100% value for money. Reviewed on: 22nd August 2021
David Earley's avatar
David Earley

So understanding at a very difficult time

5
I was in a terrible place when my dog was suddenly taken very ill, pet plan where brilliant, there for both my dog and me, without them he wouldn't be here, my beautiful boy. Reviewed on: 22nd August 2021
Charon Cooper's avatar
Charon Cooper

good

4
have found this a good site to get into my account and all buddy deatails Reviewed on: 22nd August 2021
julie's avatar
julie

If you want the very best this is it!

5
If anyone asks who is the best insurance provider Petplan is it. It's very well known how incredible they are quick or instant payout easy and simple claim process and well known for being vets approved. I'm happy in the knowledge that our Louie has the best cover I can get. Reviewed on: 22nd August 2021
Sarah Webster's avatar
Sarah Webster

No quibble pet insurance

5
Rex has had several health problems and surgeries all claimed for with no questions without causing us further stress. Peace of mind is worth everything! Reviewed on: 22nd August 2021
Fiona Johnson 's avatar
Fiona Johnson

Easy to deal with no hassle in settling bills.

5
Transparent policies with choice of cover. Good customer service and easy to claim with prompt settlements. Reviewed on: 21st August 2021
Tracy's avatar
Tracy

Bella

5
I had experience previously with my last cat before I got Bella. My cat Pebbles developed cancer & petplan were amazing. Which is why I decided to insure my latest addition to the family, Bella! I wouldn’t consider any other company. Reviewed on: 21st August 2021
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Bella

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