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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
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1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

good

4
have found this a good site to get into my account and all buddy deatails Reviewed on: 22nd August 2021
julie's avatar
julie

If you want the very best this is it!

5
If anyone asks who is the best insurance provider Petplan is it. It's very well known how incredible they are quick or instant payout easy and simple claim process and well known for being vets approved. I'm happy in the knowledge that our Louie has the best cover I can get. Reviewed on: 22nd August 2021
Sarah Webster's avatar
Sarah Webster

No quibble pet insurance

5
Rex has had several health problems and surgeries all claimed for with no questions without causing us further stress. Peace of mind is worth everything! Reviewed on: 22nd August 2021
Fiona Johnson 's avatar
Fiona Johnson

Easy to deal with no hassle in settling bills.

5
Transparent policies with choice of cover. Good customer service and easy to claim with prompt settlements. Reviewed on: 21st August 2021
Tracy's avatar
Tracy

Bella

5
I had experience previously with my last cat before I got Bella. My cat Pebbles developed cancer & petplan were amazing. Which is why I decided to insure my latest addition to the family, Bella! I wouldn’t consider any other company. Reviewed on: 21st August 2021
Bella's avatar
Bella

First time pet owner

5
As a first time pet owner I found the information I needed to make the right choice for our puppy. The website was easy to use and informative. Reviewed on: 21st August 2021
Kate's avatar
Kate

Have used them since 2006

5
Never had any problems with claims, cover for life, quick and easy to deal with. Reviewed on: 21st August 2021
Jane Prince's avatar
Jane Prince

No body does it better

5
Only used once but every confidence in Pet Plan, they came highly recommended and when we had Teddy we had no other choice but to go with Pet Plan. Reviewed on: 21st August 2021
Pam Cox's avatar
Pam Cox

Amazing friendly staff

5
Staff are always willing to help with such amazing service Reviewed on: 21st August 2021
Clarke's avatar
Clarke

Very happy

5
Petplan made a difficult year much easier with their help. Really quick response despite there being a backlog because of the pandemic. I will always use petplan Reviewed on: 21st August 2021
David Arstall's avatar
David Arstall

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