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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

as not needed to make use of my policy but have peace of mind

5
been with you for seven years not needed to claim as yet but i am confident that if i should it will be a painless endevour Reviewed on: 23rd August 2021
welsh's avatar
welsh

Pays out quickly with no hassle

5
Having a dog get diagnosed with diabetes was devastating but at least petplan have made things a little easier as we’ve not had to worry too much about the financial side of things. Reviewed on: 23rd August 2021
vickib's avatar
vickib

easy to set up

5
very easy to use site not complicated at all got my new pup Cato insured in minutes Reviewed on: 23rd August 2021
Penny Connell's avatar
Penny Connell

Highly recommended

5
Pet plan always settle claims quickly Reviewed on: 23rd August 2021
C Brough's avatar
C Brough

Doggie peace of mind

5
Pet Plan supported our old dog for all his 13 years of operations, vets bills and food supplements. We have just got ourselves a new puppy after a couple of years wait and immediately signed him up to pet plan Reviewed on: 23rd August 2021
mark boyland's avatar
mark boyland

good plan

5
when monte was unwell pet plan were there for me Reviewed on: 23rd August 2021
Phil Flook's avatar
Phil Flook

Brilliant service

5
I would always recommend Petplan. Excellent service and always very helpful. Reviewed on: 23rd August 2021
Caroline Rowland's avatar
Caroline Rowland

Good service

5
They are certainly more expensive than many others but they are worth it. The vets and referral hospital I recently needed were both happy that Petplan were the insurer. All my claims went through with absolutely no trouble. Reviewed on: 22nd August 2021
David Lane's avatar
David Lane

Amazing response

5
Pet plan were fast efficient and caring when we needed them most. Reviewed on: 22nd August 2021
Clare Palmer's avatar
Clare Palmer

Helpful and pays up fairly

5
My experience of Petplan is that they respond promptly once a claim is submitted, and they make fair payment in line with the terms of my pet insurance policy with them. Reviewed on: 22nd August 2021
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Rosalind Johnson

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