Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2343)

brillant service

5
Claims are dealt with quickly, helpful service Reviewed on: 24th August 2021
Denise Kean's avatar
Denise Kean

Really good

5
Been very impressed so far. Our pup is only 1 and unfortunately he ate some raisins at about 9 months old. Petplan paid out without any fuss and our premium hasn't gone up. Also get lots of useful emails from them about doggy care. Very happy! Reviewed on: 24th August 2021
John Good's avatar
John Good

Petplan - YES

4
I looked at loads - Petplan offered the best cover and the best price ( with lots of customer support and access ) for our puppy Louis. It`s as simple as that ! Reviewed on: 24th August 2021
Fiona Morris's avatar
Fiona Morris

Long-term satisfied customer

5
I've been a customer for 30 years & have found Petplan there when I've needed them. Reviewed on: 23rd August 2021
Maree Brown's avatar
Maree Brown

Best pet insurance

5
Easy to set up and get peace of mind knowing my pet will be looked after if she is ill or injured Reviewed on: 23rd August 2021
Pat's avatar
Pat

Amazing service and support

5
Amazing service and support from Petaplan, my kitten had an awful accident back in April and Petplan gave me all the support and guidance throughout a very difficult time. Every member of the team is very knowledgeable and caring, 100% recommend Reviewed on: 23rd August 2021
Daniela 's avatar
Daniela

as not needed to make use of my policy but have peace of mind

5
been with you for seven years not needed to claim as yet but i am confident that if i should it will be a painless endevour Reviewed on: 23rd August 2021
welsh's avatar
welsh

Pays out quickly with no hassle

5
Having a dog get diagnosed with diabetes was devastating but at least petplan have made things a little easier as we’ve not had to worry too much about the financial side of things. Reviewed on: 23rd August 2021
vickib's avatar
vickib

easy to set up

5
very easy to use site not complicated at all got my new pup Cato insured in minutes Reviewed on: 23rd August 2021
Penny Connell's avatar
Penny Connell

Highly recommended

5
Pet plan always settle claims quickly Reviewed on: 23rd August 2021
C Brough's avatar
C Brough

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill