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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Good cover

5
Very satisfactory people to deal with Reviewed on: 24th August 2021
Pat Burke's avatar
Pat Burke

Best out there

5
Petplan are amazing, they are easy to contact and are very helpful. They pay out quickly when a claim is made and there care about the customers and their pets. Reviewed on: 24th August 2021
Kerry Edwards's avatar
Kerry Edwards

Good customer service

5
Good customer service and excellent service and really helpful staff Reviewed on: 24th August 2021
Fred Houghton's avatar
Fred Houghton

Very good insurance.

5
Prices are good and it's easy to contact the Petplan team or to change any details through my Petplan. Reviewed on: 24th August 2021
Aliya's avatar
Aliya

brillant service

5
Claims are dealt with quickly, helpful service Reviewed on: 24th August 2021
Denise Kean's avatar
Denise Kean

Really good

5
Been very impressed so far. Our pup is only 1 and unfortunately he ate some raisins at about 9 months old. Petplan paid out without any fuss and our premium hasn't gone up. Also get lots of useful emails from them about doggy care. Very happy! Reviewed on: 24th August 2021
John Good's avatar
John Good

Petplan - YES

4
I looked at loads - Petplan offered the best cover and the best price ( with lots of customer support and access ) for our puppy Louis. It`s as simple as that ! Reviewed on: 24th August 2021
Fiona Morris's avatar
Fiona Morris

Long-term satisfied customer

5
I've been a customer for 30 years & have found Petplan there when I've needed them. Reviewed on: 23rd August 2021
Maree Brown's avatar
Maree Brown

Best pet insurance

5
Easy to set up and get peace of mind knowing my pet will be looked after if she is ill or injured Reviewed on: 23rd August 2021
Pat's avatar
Pat

Amazing service and support

5
Amazing service and support from Petaplan, my kitten had an awful accident back in April and Petplan gave me all the support and guidance throughout a very difficult time. Every member of the team is very knowledgeable and caring, 100% recommend Reviewed on: 23rd August 2021
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Daniela

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