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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

So far so good.

5
Fortunately I have not yet had to claim anything off of my Petplan pet insurance so I cannot give a full review but my experience of them so far has been very good. Reviewed on: 9th August 2021
Dale's avatar
Dale

Was very helpful and caring about my dog

5
Was very pleased I have her insured with the help of the person on phone Reviewed on: 9th August 2021
Lesley bennett's avatar
Lesley bennett

The best around

5
I had a very poorly pet cat Garfield. Unfortunately he had a issue with his thyroid and the treatment was expensive as it included radiation iodine and I was preapard to pay my self,however from the start petplan payed for the treatment and coverd all after care fees aswell. The claiming process was simple,easy and quick. Petplan where sympathetic and I had no issues in claiming. I cant explain how grateful I am to petplan. I highly recommend having pet plan insurance there professional and the process is quick and painless. If you haven't got petplan then you are not with the best. Reviewed on: 9th August 2021
John & Garfield's avatar
John & Garfield

Never a hassle

5
I have never had any issues with this company. They have paid quickly and on time for all my pets. The last thing I want to deal with on top of a sick furry family member is financial issues. Reviewed on: 8th August 2021
mix_watson@yahoo.co.uk's avatar
[email protected]

Can not fault!

5
Pet plan has covered us when the unexpected happened, which helped us focus on getting our beloved cat better rather than worrying about finances! Claims have been paid promptly and commutation has been great. Thank you Petplan Reviewed on: 8th August 2021
Chloe Jacobs's avatar
Chloe Jacobs

Excellent pet insurance company

5
Sadly had to claim for my dogs sudden illness but the experience with Petplan was stress free and the claim was handled professionally and sympathetically. Would highly recommend Petplan . Reviewed on: 8th August 2021
louise brydon's avatar
louise brydon

Great support with no fuss.

5
It was nice to have the cost sorted between my vets and the insurance company. All I had to worry about was the payment for the excess. Having a sick animal is bad enough, so their help sorting the finances was exactly what I needed Reviewed on: 8th August 2021
Nicky's avatar
Nicky

Peace of mind for my pet snd myself.

5
Knowing that I am covered for any unfortunate illness my beloved pet may ever have. Reviewed on: 8th August 2021
Anna Wilshin's avatar
Anna Wilshin

petplan peace of mind

5
kittens are always in trouble.. but petplan have been quick and professional when I needed them .everything was done direct with vets I did not have to worry or chase them up.. they were just amazing at my time of need Reviewed on: 8th August 2021
Tina Brown's avatar
Tina Brown

Really good service, with competitive prices

5
Really easy website, documents came really quickly Reviewed on: 8th August 2021
Rachel's avatar
Rachel

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