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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

The Best pet insurance

5
When my cat was sick I didn’t have to worry about how much it was going To cost. He got the best care money could buy and I only had to pay the excess as PetPlan took care of everything directly with my vet and it was all settled in a week and my cat made a full recovery. Can’t fault it and one less thing to worry about at a stressful time Reviewed on: 8th August 2021
cablecat@gmail.com's avatar
[email protected]

Helpful

5
we have dealt with Pet plan for years and have always had very helpful people helping us if we call with a question and they have all way paid for any claims fast Reviewed on: 8th August 2021
sally 's avatar
sally

Always used Petplan. Great reliable service

5
Insurance for your pets is peace of mind. I am so grateful for it. Reviewed on: 8th August 2021
Claire's avatar
Claire

Petplan is the best insurance for your pets

5
Being with pet plan gives me piece of mind that if anything happened with my pets, I wouldnt have to stress about the money and could focus on them. They are very supportive and help Reviewed on: 7th August 2021
Charlotte Mills 's avatar
Charlotte Mills

Excellent service

5
Wyn was seriously ill just after we had him- he was 8 weeks older and required a major operation. Pet plan were excellent in dealing with this awful situation. The service was excellent and sorted promptly. Reviewed on: 7th August 2021
Sue's avatar
Sue

Ace insurer

5
l have no problems dealing with Petplan. All my queries have been satisfactorily dealt with and the personal have been very courteous and helpful. Reviewed on: 7th August 2021
J Macnamara's avatar
J Macnamara

first company that doesn't try to not payout

5
no hassle what so ever very relieved we did not have to consider euthanasia. Reviewed on: 7th August 2021
Hashford's avatar
Hashford

Reliable friendly service

5
Thank goodness I have never had to claim but always been a friendly knowledgeable service with both past equine policy and current cat one. Reviewed on: 7th August 2021
Lili90's avatar
Lili90

It's the one the Supervet recommends

5
If it's good enough for the Supervet it must be excellent.I hope not to need it too often for my new puppy but am reassured by its recommendations from friends and family Reviewed on: 7th August 2021
Patsy Ching 's avatar
Patsy Ching

Worth paying a little bit extra!

5
Slightly more expensive than other providers but always excellent service and claims paid promptly Reviewed on: 7th August 2021
Laura Barnett's avatar
Laura Barnett

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