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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Just what the Vet ordered

5
Helpful friendly, value for money, what more could a pet owner ask for? Reviewed on: 9th August 2021
Graham Jarvis's avatar
Graham Jarvis

Really good pet insurance

5
Claims don’t take long to process and vets are familiar with petplan which makes claims easier to handle Reviewed on: 9th August 2021
Janina Lensing's avatar
Janina Lensing

Satisfied

5
Gives me peace of mind, the vets are happy to take just the excess as they know pet plan are hassle free. Reviewed on: 9th August 2021
Duncan Smith's avatar
Duncan Smith

Excellent service

5
Pet Plan provide an excellent service. Claims are paid within days Reviewed on: 9th August 2021
Sharon Grant's avatar
Sharon Grant

Great work Guys

5
Always on point ! Always kind and considerate a great service Reviewed on: 9th August 2021
Darrell LasQuevas's avatar
Darrell LasQuevas

My cat rarely gets ill, but i feel better knowing she is covered.

5
I never thought about insurance that much before, but as my Tifa gets older i want to make sure i am prepared for the worst as i am on a low income, this gives me a way to protect my baby and get peace of mind over her future, thank you Petplan. Reviewed on: 9th August 2021
SlyFox UK's avatar
SlyFox UK

Genuinely caring

5
There’s no problem too small for the people at PetPlan - they genuinely care about your pet and want to help support you to look after them. Reviewed on: 9th August 2021
Georgina 's avatar
Georgina

Quick and ready to help

5
Petplan have always been there when our cats have had any problems and made things as easy as possible to get access to the treatment they need. When my cat was ill and her health went down hill very quickly it was reassuring that the vet's were pleased to know Pet plan were in the insurers as they could be confident necessary treatment would be covered. Reviewed on: 9th August 2021
Danielle Ballard's avatar
Danielle Ballard

Great service

5
Great service. Always friendly and have always been helpful when making an ongoing claim. Paid my claims quick and hassle free. Reviewed on: 9th August 2021
Zoe Weston's avatar
Zoe Weston

Best insurance for pets

5
I have 4 cats and all is has insurance with petplan. Never had any problems especially when it comes to treatment. Easy to claim money back if treatment is more expensive. Won't change my insurance for any other. Reviewed on: 9th August 2021
Brigita Jonaityte's avatar
Brigita Jonaityte

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