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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Superb!

5
What a relief to deal with an insurance company that cares deeply about you and your pet and makes processing a claim such a pain free process… highly recommend! Reviewed on: 28th July 2021
Colin Anderson's avatar
Colin Anderson

Great service.

4
I have had 3 cats over 26 years, and have great care and service during that. Many thanks Reviewed on: 28th July 2021
David Rowlandson's avatar
David Rowlandson

Actually paid out without hassle - unbelievable

5
Rescued a new cat and after him being 'fixed' we were given temporary pet insurance for 14 days, well he cracked a tooth a couple of days later and they actually paid for his £500+ surgery to remove his tooth without any hassle. We've been customers every year since. Reviewed on: 28th July 2021
Alex Williams's avatar
Alex Williams

The very best

5
Our beautiful boy is on lifetime cover and we have had great service! Reviewed on: 28th July 2021
MaureenM's avatar
MaureenM

Best ever

5
Top insurer's no question recommended to everyone. Reviewed on: 28th July 2021
Jacqueline Garnett 's avatar
Jacqueline Garnett

First class company

5
Very professional and make it easy to understand Reviewed on: 28th July 2021
pendleburygerard@hotmail.com's avatar
[email protected]

Great policies

5
I've always used Petplan for all of my pets. The terms and conditions are very clear, the policies really are for life and they are quick to pay the claims. I've always found them to be fair. Reviewed on: 28th July 2021
Juliana Melia's avatar
Juliana Melia

Amazing

5
We have claimed a couple of times now for 2 of our rabbits. Petplan have always been helpfully and make taking our pets to the vets less stressful. Would 100% recommend petplan! Reviewed on: 27th July 2021
Beth Spicer's avatar
Beth Spicer

Best Insurance Out There

5
Great prices, never had an issue and they always deliver their promises. Reviewed on: 27th July 2021
Marrie Pearce's avatar
Marrie Pearce

Outstanding

5
Excellent customer service provided when setting up my dogs insurance. Great discount offered for veterinary practice staff members also. Reviewed on: 27th July 2021
Sinead's avatar
Sinead

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