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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Reliable and Quick

5
Claiming with Petplan is really easy and customer service have been great. I love the email updates as well. Reviewed on: 14th July 2021
Marie Isabelle's avatar
Marie Isabelle

Hassle free

5
Make a stressful time a bit easier by making it a quick and simple process Reviewed on: 14th July 2021
Renee 's avatar
Renee

Super duper

5
Easy to set up, friendly customer service and I have complete peace of mind should I ever need them Reviewed on: 14th July 2021
Melody schofield 's avatar
Melody schofield

Outstanding service to Owners and Veterinary Clinic

5
Easy to use insurance company and pay claims to your veterinary clinic quickly giving you peace of mind Reviewed on: 14th July 2021
Catherine Armstrong 's avatar
Catherine Armstrong

Confidence, Professional, Trustworthy

5
Confidence, Professional, Trustworthy Reviewed on: 14th July 2021
Caroline Patterson's avatar
Caroline Patterson

Easy to talk to

5
Lucky I haven’t had to do a claim yet but even with the renewal was so easy to do very friendly staff Reviewed on: 14th July 2021
Chelsea Imber's avatar
Chelsea Imber

First class pet insurance

5
We cannot fault PetPlan Insurance they have paid for all the cancer treatment our pug has needed over the last year. We are able to have PetPlan pay the vet directly which is a great bonus. It gives us peace of mind knowing we don't have to worry if our girl needs more or new treatments. Reviewed on: 14th July 2021
Sharon Chambers's avatar
Sharon Chambers

Trusted Insurer

5
Only made on claim but my vet did this and the communication to me on email was really good. Got both my dogs insured for last 3 years with Pet Plan. Reviewed on: 14th July 2021
fstanifo's avatar
fstanifo

Would always use pet plan

5
We would never use any other pet insurance company. Pet plan are by far the best. Reviewed on: 14th July 2021
Alicia Constance Corlett's avatar
Alicia Constance Corlett

Excellent Pet Insurers!

5
Milo has been insured with PetPlan since he was 4 months old. He is almost 3. He has had a few ailments which would have cost me a small fortune had I not been insured through PetPlan. PetPlan really does look after the pet and the owner. They process claims super fast and pay direct to the vet. I will stay with PetPlan for as long as I have Milo. They are the best in my opinion. Thank you. Reviewed on: 14th July 2021
Angelina Harding 's avatar
Angelina Harding

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