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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Amazing

5
Couldn’t recommend a better insurance company. The team are helpful and your animal is the focus of their care. If you speak to the team they always ask about your pet and they do everything they can to make sure you get a quick pay out and they do everything they can for you and your pet. Reviewed on: 14th July 2021
Leah Cadman's avatar
Leah Cadman

Excellent

5
I would definitely recommend petplan they are very good. Reviewed on: 14th July 2021
Rachel Ashfield's avatar
Rachel Ashfield

Great company

5
Always there when you need them and go help. Good prices and good communication Reviewed on: 14th July 2021
Megan Hayward 's avatar
Megan Hayward

Great customer service

5
The staff at pet plan have always been helpful even in difficult and distressing circumstances. Out of the different pet insurances I’ve used over the years, I have found their alway top rated Reviewed on: 13th July 2021
Karen Parkin's avatar
Karen Parkin

Best insurance

5
Petplan is for sure the best insurance you can get Reviewed on: 13th July 2021
Anonymous's avatar
Anonymous

Thank you!

5
Petplan help us when we needed the most! Thank yoi that you are here for us and our pets. Reviewed on: 13th July 2021
Edita's avatar
Edita

Brilliant and never had problem with pay outs

5
Brilliant always pays out and never have an issue. They also keep you informed of your claim every step of they way. Never have to wait too long for the claim to be processed and paid. I highly recommend petplan 110% Reviewed on: 13th July 2021
Normanpants's avatar
Normanpants

Great insurance company

5
Both dog and cat insured with petplan, always paid put and not increased premiums for claiming- unlike other companies I have had experience with. Highly recommended. Reviewed on: 13th July 2021
Kirsty Illingworth's avatar
Kirsty Illingworth

Just brilliant!

5
As a first time horse owner and user of insurance, Petplan made it so simple and easy to understand. They cover such a wide variety of insurance and allow you to tailor the insurance to your horse and needs. They are sympathetic also for monthly payments, they understand that times can be tough and give you time to pay bills without being threatening. Definitely a long lasting relationship! Reviewed on: 13th July 2021
Mitsy's avatar
Mitsy

Life saver literally!

5
My dog Bruno had a very poorly leg...without pet plan I wouldn't have been able to afford his operation....he's like one of my children.....and let's be honest you can't put money on that! Reviewed on: 13th July 2021
Chelsea 's avatar
Chelsea

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