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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

I would choose pet plan every time

5
So far so good, only just set my plan up With pet plan but already I am happy with the service. I was recommended to pet plan by my parents who swear by them. They have only ever had good experiences with them. Reviewed on: 7th September 2019
Natalie's avatar
Natalie

Brilliant Customer Service

5
We used Petplan a few years ago for our dog and they were really great when we had to go to our vet. Gave just taken out Equine insurance through then and the application process was so simple and dealt with efficiently. Reviewed on: 7th September 2019
Sam's avatar
Sam

I wouldn't trust anyone else!

5
My exracehorse is insured with pet plan, when he was injured last year they were kind helpful and knowledgeable explaining the claiming process should I chose to do so for his vet bill's, they also provide realistic quotes when renewing and are always approachable on the end of the phone. Fantastic customer service goes a long way, Petplan always gave my recommendation. Reviewed on: 7th September 2019
Laura's avatar
Laura

Great

5
Great service, quick and easy. Great pet coverage and really helpful staff over the phone. They went through all the insurance options with me and answered all my questions! Reviewed on: 7th September 2019
Maria 's avatar
Maria

Simply the Best

5
I have owned 3 Caviler King Charles Spaniels. Two have sadly died and the third has just moved in with me. All dogs have been insured with Pet Plan I always advise friends to Go with the Best - Pet Plan. Reviewed on: 7th September 2019
Margaret's avatar
Margaret

Very good service with arange of insurances to meet everyone's needs.

5
Was able to find the insurance best for our family and pet. Like how there is no middle man when needing to make a claim its paid directly to your chosen vets. Reviewed on: 6th September 2019
Bell family's avatar
Bell family

Superb Company.

5
Superb Company to deal with. Made insuring my pets straight forward and simple. Reviewed on: 6th September 2019
Peter Rowling's avatar
Peter Rowling

Great service

5
Really quick and easy to set up a policy, friendly and helpful staff. Great experience so far Reviewed on: 6th September 2019
SO's avatar
SO

Excellent value

5
I have my 3 dogs and 2 cats insured with Petplan and they have never let me down great value for money and prompt pay out direct to my vets. Took the stress out of the situation which was scary enough. Reviewed on: 5th September 2019
Karen Hyden's avatar
Karen Hyden

Great service

5
Received two months free cover, and was easy to take out a full policy. The policy covers a lot for a reasonable price. Reviewed on: 5th September 2019
George A Corser's avatar
George A Corser

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