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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Review of cat separation anxiety

4
The review was really helpful as our has increased its meowing since we have been on holiday. His brother passed away 2 years ago and really like to be part of the family and has become much more vocal Reviewed on: 28th August 2019
Louise Taylor 's avatar
Louise Taylor

Good value for money

5
Really easy to obtain pet insurance with everything explained. Excellent value for money! Would definitely recommend to others for their fur babies. Reviewed on: 28th August 2019
Shauna Felton's avatar
Shauna Felton

Claims made easy

5
Always helpful when I phone with any queries regarding our cats insurance claims and issues are always quickly resolved I rate Petplan very highly that's why I've stayed with them for over 12 years Reviewed on: 28th August 2019
Linda Slater's avatar
Linda Slater

There when we needed them.

5
While walking our last dog Daisy she was attacked by a stray dog and received injuries she did not survive from. Petplan were first class in helping us at a very sad time. Our current dog Rosie has had a few serious problems which were made easier to face thanks to Petplan. Thankfully she is on the road back to fitness. Reviewed on: 28th August 2019
David Hickery's avatar
David Hickery

Peace of mind

5
So easy to sort out what I wanted for my dog. Being a Tripaw she will have a few extra problems to overcome. Petplan meets the requirements needed for my dog now and for the future. Very pleased. Reviewed on: 28th August 2019
Christine Hill's avatar
Christine Hill

So far, so good

4
The very few times I have claimed, it has been dealt with quickly and efficiently Reviewed on: 28th August 2019
M Green's avatar
M Green

Future proofing our cat

5
Our experience with Pet Plan has been outstanding. From one of our cats having a serious injury on Christmas day (nothing was too much trouble) to being very understanding when I had to call on another occasion as the sister cat had passed away and needed to take her off the insurance. We can't praise the care we have received enough. Reviewed on: 28th August 2019
Angela Payne's avatar
Angela Payne

Simple, reliable and dependable

5
I have been using petplan for the past 5 or 6 years. They alway process claims very quickly, are upfront at all times about what they do or do not cover or pay for. I have a cat with long term conditions, she fairly regularly has pain events which are awful to deal with. She is now classed as a veteran so we pay 20% of all claims, but having petplan to fall back on has really helped with the stressful times when we have to rush her to the vet Reviewed on: 28th August 2019
Ria Monckton's avatar
Ria Monckton

Efficient dealings with our claims

4
Both our dogs are insured with Petplan. This year both have required surgery. Our claims were dealt with very quickly and efficiently. It was a very stress free process at a time when we were stressed about our dogs surgery and recovery. Reviewed on: 28th August 2019
Sterchen's avatar
Sterchen

Friendly, fun and personal

5
I find Pet Plan very easy to deal with and like the way they communicate with their customers. Making a claim is very straightforward and they keep you informed. I like their newsletters too and they are clearly passionate about pets. Reviewed on: 28th August 2019
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jopakb

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