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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Efficient and fair

5
They deal with claims quickly and efficiently. The prices are fair and the cover is good, often better than major competitors Reviewed on: 28th August 2019
susan's avatar
susan

No premium increase if you claim

5
I've used Petplan for over 13 years with various pets. Very Happy. Reviewed on: 28th August 2019
Becky Bridges's avatar
Becky Bridges

Great peace of mind

5
They may not be the cheapest but the cover is excellent and the service second to none - o would not use anyone else Reviewed on: 28th August 2019
Heidi Bennett's avatar
Heidi Bennett

Really well organised and reliable

5
Have been great for over 15 years, really reliable. Is a bit expensive but they’ve always helped with our vets bills when needed quickly Reviewed on: 28th August 2019
Hollie94720's avatar
Hollie94720

Review of cat separation anxiety

4
The review was really helpful as our has increased its meowing since we have been on holiday. His brother passed away 2 years ago and really like to be part of the family and has become much more vocal Reviewed on: 28th August 2019
Louise Taylor 's avatar
Louise Taylor

Good value for money

5
Really easy to obtain pet insurance with everything explained. Excellent value for money! Would definitely recommend to others for their fur babies. Reviewed on: 28th August 2019
Shauna Felton's avatar
Shauna Felton

Claims made easy

5
Always helpful when I phone with any queries regarding our cats insurance claims and issues are always quickly resolved I rate Petplan very highly that's why I've stayed with them for over 12 years Reviewed on: 28th August 2019
Linda Slater's avatar
Linda Slater

There when we needed them.

5
While walking our last dog Daisy she was attacked by a stray dog and received injuries she did not survive from. Petplan were first class in helping us at a very sad time. Our current dog Rosie has had a few serious problems which were made easier to face thanks to Petplan. Thankfully she is on the road back to fitness. Reviewed on: 28th August 2019
David Hickery's avatar
David Hickery

Peace of mind

5
So easy to sort out what I wanted for my dog. Being a Tripaw she will have a few extra problems to overcome. Petplan meets the requirements needed for my dog now and for the future. Very pleased. Reviewed on: 28th August 2019
Christine Hill's avatar
Christine Hill

So far, so good

4
The very few times I have claimed, it has been dealt with quickly and efficiently Reviewed on: 28th August 2019
M Green's avatar
M Green

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