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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.66 (2346 reviews)

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4.66

Based on 2,346 reviews, last reviewed 20th Jul 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.

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Petplan Pet insurance reviews (2346)

Very caring and helpful

Not a lot of experience but what I have had. I found the company helpful and the process of claiming was easy and the way my claims were dealt with was very efficient and quick. Reviewed on: 28th August 2019

Petplan is like a comfort blanket..

My dogs have been helped by my vet and the stress of funding the help were taken away by Petplan..... it may be expensive but I love my pets obviously ....making it worth it. Reviewed on: 28th August 2019

Petplan are efficient, thorough and cover virtually all claims.

I used Petplan for two cats and their claims have always been met. If there is a query, it goes back to the vet for clarification. They cover dental problems which many insurers don't. It gives great peace of mind because vet bills can escalate. Would not be without Petplan. Reviewed on: 28th August 2019

Petplan - More than just a 'company'

Pet owners need to know that their pets will have the best and longest care package for their pet's needs. Petplan is always at the end of the phone to help with day to day worries and alleviate that biggest worry of pet owners, the continuous care if our pets become longterm ill. They have the best animal behaviourists on hand with advice on how to handle your pets emotional needs. Claims are handles quickly and effectively. I would not trust my cats health with anyone other that PETPLAN! Reviewed on: 28th August 2019

Excellent service!

I knew I had chosen the right company to cover my cats from the start. A simple phone call to an adviser talked me through the correct plan for both my cats. When I needed to claim they were efficient and my local vet even claimed for me with a prompt payment into my account. I enjoy the newsletter emails I receive and find them informative and helpful. Also this is a great way of feeling valued as a customer. Reviewed on: 28th August 2019

The Best !!

Excellent service. My dog has an ongoing condition and whenever i have queries Pet plan staff are always friendly and helpful. Claims are always settled quickly with no fuss. Newsletter is invaluable for top tips and advice. Wouldn't change my insurance provider and i always recommend them to friends and family. Reviewed on: 28th August 2019

Simply the best

Been with Petplan since 1988 when I took first adopted two rescue cats. Many years later I still find them kind, helpful, understanding and most importantly efficient. My current feline family release their inner tiger by purring they're GRRRRReat Reviewed on: 28th August 2019

Hassle free claims

Unfortunately my dog has had several problems and I have had to rely on insurance to help care for her. Petplan has been hassle free and the claim process so easy. I would always use petplan insurance Reviewed on: 28th August 2019

support when needed

Petplan has been a security blanket for me when I have needed to cope with vet bills - it is one less thing to worry about when I have been already distraught over an injured or dying pet. Reviewed on: 28th August 2019

Peace of mind

Great insurance and handy hints for keeping our rescue dog Bob safe and well. Easy claims process when needed. Reviewed on: 28th August 2019

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Help others make smarter decisions by sharing your own experience.

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View resource hub

Petplan: Pet insurance reviews

300% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2346)

Very caring and helpful

Petplan is like a comfort blanket..

Petplan are efficient, thorough and cover virtually all claims.

Petplan - More than just a 'company'

Excellent service!

The Best !!

Simply the best

Hassle free claims

support when needed

Peace of mind

Review Petplan: Pet insurance now

Join Smart Money People

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