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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (2350 reviews)

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4.68

Based on 2,350 reviews, last reviewed 21st Aug 2026

700% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Simply the best

Been with Petplan since 1988 when I took first adopted two rescue cats. Many years later I still find them kind, helpful, understanding and most importantly efficient. My current feline family release their inner tiger by purring they're GRRRRReat Reviewed on: 28th August 2019

Hassle free claims

Unfortunately my dog has had several problems and I have had to rely on insurance to help care for her. Petplan has been hassle free and the claim process so easy. I would always use petplan insurance Reviewed on: 28th August 2019

support when needed

Petplan has been a security blanket for me when I have needed to cope with vet bills - it is one less thing to worry about when I have been already distraught over an injured or dying pet. Reviewed on: 28th August 2019

Peace of mind

Great insurance and handy hints for keeping our rescue dog Bob safe and well. Easy claims process when needed. Reviewed on: 28th August 2019

Fast and Efficient

We took out insurance with Petplan when we got our 2 kittens a year and a half ago. Unfortunately we had to use our insurance after just a few months as one of the kittens was sick. We just filled in the form, took it to the vet to fill in the rest and sent it to Petplan. We had been compensated within a couple of weeks and the whole process was hassle free. The monthly cost is affordable and definitely worth it. We will continue to use Petplan for all our pets and future pets! Reviewed on: 28th August 2019

Addie's clinginess!

Addie is rather clingy, but seems to be settled when we, my wife and I have to leave him in the house alone. He does not display problems such as damaging furniture etc. However when we return home even after a very short time or returning from brief work in the garden , the welcome we get is completely over the top. He "gently" takes hold of my fingers and pulls me into the house and this goes on for a while until he seemingly realises we are here to stay. It is very touching but a little bit sad. We cannot let him off the lead in the garden as he immediately digs the place up---he is a terrier of the West Highland variety. I suspect that this over the top welcome we get is maybe a symptom of separation anxiety? When away which is rare as we are both of retired age, he is probably on our minds and maybe we suffer from separation anxiety? Duncan Watson Reviewed on: 28th August 2019

Price increases

Why when I have not made a claim was my policy increased by £60.00. No. Ongoing problem ‘so had to start a new policy. Not a good practice by the time megs ten. My policy would be £. Thousands.? Reviewed on: 28th August 2019

Great all round service

I love the emails giving information on bonding with my dog and fun ways to jazz up play time. Petplan give you so much more than just insurance although that's great too. Peace of mind to know that whatever happens Petplan will be there invaluable Reviewed on: 28th August 2019

Cover and reassurance: there when it's needed.

It helped a lot; erased the financial burden and eased the general concerns. Thank you. Reviewed on: 28th August 2019

Love the newsletters!

Very useful and relevant advice is an added bonus. Reviewed on: 28th August 2019

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View resource hub

Petplan: Pet insurance reviews

700% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2350)

Simply the best

Hassle free claims

support when needed

Peace of mind

Fast and Efficient

Addie's clinginess!

Price increases

Great all round service

Cover and reassurance: there when it's needed.

Love the newsletters!

Review Petplan: Pet insurance now

Join Smart Money People

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