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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great

5
I've had nothing but good experiences using pet plan for my two bunnies. I will always reccomend to friends and family. Reviewed on: 25th August 2019
Jennifer 's avatar
Jennifer

Great service

5
Great customer service, caring of my pet true animal lovers. Quick at paying out and have always done so for my boy and his many issues of late. Wouldn’t want to go anywhere else. Reviewed on: 25th August 2019
Pauline McLaughlin's avatar
Pauline McLaughlin

Pet plan, Perfection without worry.

5
I've been with pet plan, for over 20 years, with not one tiny complaint, I've had a couple of huge bills and quite a few small ones, and very reassuring to know, my horses are covered, from the last hairs on their ears, to the long ones on their tails. Reviewed on: 25th August 2019
Gail Smith 's avatar
Gail Smith

Highly recommend

5
Although we have not had to use our pet insurance (touch wood) we feel the prices are great and we feel secure knowing that our little fur baby is protected by the best. Reviewed on: 24th August 2019
Cherie Setchell's avatar
Cherie Setchell

Simply the best

5
Fast and easy to understand . With no problems Reviewed on: 24th August 2019
Pete Beverley's avatar
Pete Beverley

Excellent

5
Excellent and highly supportive Reviewed on: 24th August 2019
Clare's avatar
Clare

Excellent service

5
I have used pet plan for both horses and dogs and have had to make several claims over the years. Not once have we encountered any problems with the claim process. Every member of staff is polite and helpful. I would highly recommend Reviewed on: 24th August 2019
Julie Norris 's avatar
Julie Norris

Great plans

5
Get multiple pet plans cheap price lots of cover Reviewed on: 24th August 2019
Helena's avatar
Helena

Great cover at a great price!

5
Friendly and efficient customer service. Reasonable prices and great service all ‘round Reviewed on: 24th August 2019
Julie Bestwick's avatar
Julie Bestwick

Very good company

5
I have been with pet plan a few years and when I needed they were fantastic would highly recommend Reviewed on: 24th August 2019
Sue Shutler's avatar
Sue Shutler

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