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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Best there is

5
I have been with you at the beginning by 2 months of you starting, service is great very quick to help and explaining what you offer is good, I have sent so many people to you over the years I have lost count. Reviewed on: 22nd August 2019
Pat Oborn's avatar
Pat Oborn

They have made owning an accident prone horse that bit easier!

5
I own a thoroughbred, who by even the vets own admission is special. You name it, hes done it, from broken poll, to broken sinus bone to standing on a rather large screw and pretty much everything in-between. Petplan have always paid and made owning Charlie that little bit easier! Reviewed on: 22nd August 2019
Tarryn Volker's avatar
Tarryn Volker

best pet insurance provider

5
can't praise petplan staff enough .... all very straight forward to deal with - and great with paying claims.. give me peace of mind Reviewed on: 22nd August 2019
bernice's avatar
bernice

Pet plan great for all.

5
I have always believed in pet plan for my animals and they have been very helpful. Reviewed on: 22nd August 2019
Agnes Lovatt 's avatar
Agnes Lovatt

Great Insurance!

5
From beginning to end setting up this insurance has been straight forward. The website is easy to follow and the staff are very informative and helpful. Reviewed on: 22nd August 2019
Mother0fDragons's avatar
Mother0fDragons

Best pet insurance

4
Always pay out & premiums stay affordable throughout pets lifetime. Reviewed on: 21st August 2019
Stephney Rae Higham's avatar
Stephney Rae Higham

Best Insurance

5
Brilliant insurer, good cover and great customer service. Never a problem with your claim, always pays out promptly. Reviewed on: 21st August 2019
Peter Dolby's avatar
Peter Dolby

Petplan

5
Excellent customer service friendly and helpful Reviewed on: 21st August 2019
Clair Louise Burden's avatar
Clair Louise Burden

Full life cover

5
Excellent service and very good policy cover. Reviewed on: 21st August 2019
Marilyn Dawson's avatar
Marilyn Dawson

Excellent

5
Easy to sign up to and friendly helpful staff and good telephone manner Reviewed on: 21st August 2019
Karen Yeates's avatar
Karen Yeates

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