Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2346)

Excellent service

5
On the occasions I have had to claim for both of my cats through Petplan; there has been no problems. Once forms are completed and submitted the fee has been returned to my account without any hassle. Just what the customer needs, an excellent service. Reviewed on: 15th August 2018
NinaMarani's avatar
NinaMarani

peace of mind

5
knowing we had pet insurance for our pet with a popular insurance company allowed us to focus on what was best for our pet without any extra worries Reviewed on: 14th August 2018
shaun's avatar
shaun

Best Insurance Company out there

5
Very quick and reliable. Excellent customer service and have had no complaints whatsoever in the last 7 years. Reviewed on: 14th August 2018
Charleen Gannon's avatar
Charleen Gannon

Very quick service

5
I gave my vet the clame form, I had filled in my part they did the rest and sent it in to petplan. In no time at all the money was In my account. Thank you Reviewed on: 14th August 2018
John Ward's avatar
John Ward

excellent, speedy and full claim payments

5
excellent and exactly what you need when your pet is poorly Reviewed on: 14th August 2018
annnas's avatar
annnas

Fantastic Service!

5
Our cat has been insured with petplan since a kitten. She had a very serious eye condition and PetPlan were fantastic, paying out over £3000 when she was a year old. She has now had a tooth infection - we recieved the payment before our credit card bill was due! Reviewed on: 12th August 2018
c varga's avatar
c varga

Claims Settled Promptly & Without Fuss

5
This is the first pet insurance I have bought and I am very pleased that I chose Petplan as I seem to have an accident/illness prone cat. Expensive claims for cruciate ligament surgery/diabetes and dental problems have all been settled quickly and without any fuss. And without any effort by me as all the admin is handled online by the veterinary practice. Reviewed on: 12th August 2018
Sue Bird's avatar
Sue Bird

Fabulous service

5
My Dobermann has had a bad six months with a toxic stomach, diagnosis and treatment for spondylosis throughout his spine and then diagnosis and chemo for lymphoma. Petplan have paid quickly and without question all the claims I have submitted, easing any extra burden for me so I can concentrate on supporting my boy through this rough time for him. Reviewed on: 11th August 2018
Ruthy's avatar
Ruthy

Claim for vet bills

5
My claim was dealt with quickly and efficiently and paid straight into my account. Reviewed on: 10th August 2018
Isabel 's avatar
Isabel

Highly recommend

5
Petplan processed my claim within a few days, excellent, no hassle service. Reviewed on: 10th August 2018
Aiston's avatar
Aiston

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill