Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2346)

Hassle free

5
We have always covered out pets through Petplan. It is reliable, fast at paying out and very helpful. Reviewed on: 17th August 2018
Mickey's avatar
Mickey

Brilliant

5
My cat Hugo is suffering from polyarthropocy, he was referred to a specialist animal hospital for investigations and petplan were amazing . They covered all of Hugo’s treatment and he is now beginning to recover. Reviewed on: 17th August 2018
Carole Keers 's avatar
Carole Keers

You know you're covered

5
Fortunately our Cavalier King Charles Spaniel has had good health and no accidents over the past few years. Last year she developed a heart murmur and now needs a pill twice a day for the rest of her life. The tablets are expensive but as it was a new condition the treatment was covered by Petplan. This helps with our peace of mind. The claim process is simple with a downloadable form that is easy to complete. We are reimbursed quickly. Thank you Petplan for the reassurance of cover for our much loved pet. Reviewed on: 17th August 2018
M Potkin 's avatar
M Potkin

Peace of Mind Policy

5
Two dogs, both covered for life. Numerous claims over the last 7 years , probably in excess of 8k and PetPlan have never quibbled a claim. Lovely to deal with and claims paid with great speed and efficiency. 10/10 Reviewed on: 16th August 2018
Anneliese Barrow's avatar
Anneliese Barrow

Unrivalled

5
My young dog was diagnosed with an eye problem that required specialist ophthalmic treatment. Petplan were amazing throughout this trying time. They even agreed to deal directly with the specialist vets and kept me informed and updated on my claim. I cannot thank them enough or recommend them more strongly. Having a poorly dog is very upsetting and worrying, especially when as a family we have ongoing health problems to deal with as well. Petplan made the whole process as stress free as possible and acted with compassion, professionalism and efficiency. They are a first class company. Reviewed on: 16th August 2018
Alison 's avatar
Alison

Thank goodness for Petplan

5
Our beloved dog Teddy has had a few health issues, mostly minor but one major - pancreatitis. Petplan has paid out for every single claim we have made on behalf of Teddy. It is so reassuring to know we have the best pet insurance there is on the market today. Reviewed on: 16th August 2018
Liz Foster's avatar
Liz Foster

They are fantastic

5
My pets have always been taken care of with a speedy claim Reviewed on: 16th August 2018
Christine 's avatar
Christine

My claim was paid promptly and fairly. Excellent service and a brilliant product

5
My dog had an abscess - the vet was brilliant and fixed her up speedily. They submitted the claim and it has been paid in super quick time. Reviewed on: 15th August 2018
Jenny Horner's avatar
Jenny Horner

Easy claim, fast payment

5
When my cat was ill, I had no issue with claiming on his insurance to get my money back - the vet handled all the paperwork and the claim was made earlier than I was expecting. Reviewed on: 15th August 2018
lindsey's avatar
lindsey

Excellent prompt service

5
My Cavapoo developed dermatitis which culminated in more than usual vet appointments. My claim was dealt with promptly and my query answered clearly and in an helpful manner. Reviewed on: 15th August 2018
Jacqui Thorpe's avatar
Jacqui Thorpe

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill