Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2346)

Quick and easy service

5
Everything from signing up, reviewing policies and making a claim is quick and easy which is what pet owners need when going through stressful times. Reviewed on: 22nd August 2018
Jess's avatar
Jess

Best pet insurance ever

5
Excellent, always pay your claims quickly and never argue Reviewed on: 22nd August 2018
Joanne Denise Heavey's avatar
Joanne Denise Heavey

Not just a business but offers the personal touch too.

5
In times of anxiety when worried about a beloved pet’s health, I have always found Petplan to be very helpful and prompt in dealing with medical bills. Whenever I have spoken to anyone it doesn’t feel like they are just a business as they offer the personal touch through the way their staff interact during conversations as they appear to be genuinely interested in my pet and supportive towards me. Reviewed on: 22nd August 2018
MEP's avatar
MEP

Great Service

5
My dog has osteoarthritis and there is an ongoing series of claims being made which Petplan are paying. He also suffered another illness for which I hadn't bothered claiming, but Petplan must have picked it up on the Vets documentation and also paid for that too. I wasn't expecting it and was really pleased. Reviewed on: 21st August 2018
Gordon Jamison's avatar
Gordon Jamison

Excellent service

5
My 7 year old Labrador requires constant medication and Petplan allways pay my claims promptly Reviewed on: 21st August 2018
John's avatar
John

Fab! Hassle-Free!

5
We have been with Petplan since she was a few weeks old and never made a claim I've the last 8 years, but we had to claim for veterinary attention twice this year and both times the process has been simple, hassle-free and has certainly eased a burden off our minds. Well done Petplan - keep up the good work! Reviewed on: 18th August 2018
Victoria Sanderson's avatar
Victoria Sanderson

Pet insurance

5
I’ve been with petplan for many years now and have no hesitation in recommending them to anyone My black Labrador Jensen is six years old and has had two hip replacements has to have tablets for his joints Petplan has always paid the vet fees without hesitation fees amounting to well over £14000 over the years so well done petplan regards Richard Sarney Reviewed on: 18th August 2018
richard sarney's avatar
richard sarney

Pain free claim

5
Our gorgeous dog Pepper was suffering with severe weight loss which was a real worry. Eventually our Vet managed to sort the problem but it was quite costly. It was a very stressful time seeing our pet poorly. We put a claim in with PetPlan and heard within days that they had settled the bill. What a relief! We are hugely grateful. Reviewed on: 17th August 2018
Kirsty P's avatar
Kirsty P

Supportive and quick to pay!

5
Understanding and helpful on the telephone. My credit card bill has not yet arrived but my claim is paid! I don't think you could ask for more! Reviewed on: 17th August 2018
Nikki McGee's avatar
Nikki McGee

Effortless

5
My puppy had a accident and hurt his paw, pet plan payed out with no issues at all Reviewed on: 17th August 2018
Megan's avatar
Megan

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill