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Petplan: Pet Insurance reviews

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4.83
Based on 2,296 reviews, last reviewed 15th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S
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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2296)

Best pet insurance around!

5
They offer the best packages to genuinely ensure protection for your pets. My dog was very sick and petplan were fantastic - they paid the large vet bills out in full, quickly and efficiently, making a stressful situation a lot easier. Highly recommended. Reviewed on: 15th August 2016
Emma Blessing 's avatar
Emma Blessing

Pet insurance you can trust

5
It's not easy when it comes to choosing which pen insurance you can put your trust In when your beloved pets health is at stake. With Pet plan even though my cat Lucky has existing gastro problems ,they were able to offer a plan where the illness was only exempt for a period rather than no support altogether for the illness compared to other pet insurances. Also they offer a great covered For life plan which is fantastic if your pet has completed health issues Reviewed on: 14th August 2016
Shelly Layle's avatar
Shelly Layle

Best pet insurance around

5
Although Pet Plan tends to be dearer than other pet insurers, I found them very quick and efficient in paying out for recent vet bills and was not met with a high premium for using the insurance. The only insurer that my vet will contact directly instead of charging the customer up front. Reviewed on: 14th August 2016
Louise Fleming's avatar
Louise Fleming

Covered For Life

5
PetPlan offers Cover for Life and it really does mean this. The problem with so many other pet insurance companies is that they have limits for specific illnesses and then they are excluded after a claim. But this allows you to renew the benefit each year. Having made a claim on the policy, it was easy to do through my vets who filled in all the details and sent it off. Another reason to choose PetPlan is they are very trusted and respected by vets, who know they will pay out without quibbles and in my experience this has been the case; the premium did not even go up loads afterwards as might have been expected. They support lots of charities and also run the Veterinary awards. Reviewed on: 8th August 2016
Karen Scammell's avatar
Karen Scammell

great company

5
never had any problems with our claims Reviewed on: 6th August 2016
Sophie Jade's avatar
Sophie Jade

Pet Insurance Reviewer

4
Great cover but very pricey! We were with them for years but cancelled some years back as it wasn't worth paying - putting half the money aside in a savings account would have been more than enough if we needed it. Reviewed on: 31st July 2016
Laura Pritchard's avatar
Laura Pritchard

Pet Insurance Reviewer

5
I bought two chinchilla persian kittens for my wife a boy and a girl. The boy was very pretty, prettier than the girl, and at first they were both thriving but within five months' the boy was dead. He had a rare and debilitating disease which left him breathless it was heartbreaking to see the girl become more and more dominant and he sleeping wherever and whenever he could, my hoodie hood being one favourite place. The look of fear in his eyes as he tried to catch his breath was heart-wrenching. Petplan paid for very expensive drugs and never once mentioned putting him to sleep, they even gave us money as recompense when we decided that it was all too cruel and tearfully asked the vet to end his short life. Reviewed on: 30th July 2016
Gary Wild's avatar
Gary Wild

Pet Insurance Reviewer

5
Pay out promptly, good customer service, never had any problems over the past 8 years Reviewed on: 30th July 2016
Victoria Easton's avatar
Victoria Easton

Pet Insurance Reviewer

5
I first went with Petplan as I had heard only good things about them. However I was still a bit sceptical as they are an insurance company after all! But since my cat has suffered with recurring cystitis this year they have been nothing but helpful. Easy claims process, helpful emails and letters to let me know how my claim is going, and nothing too hard or complicated. The cover I chose resets every year for the life of my pet which really puts my mind at ease that my cat is looked after. Reviewed on: 22nd July 2016
Anonymous's avatar
Anonymous

Pet Insurance Reviewer

5
Brilliant, always pay for all claims Reviewed on: 21st July 2016
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Anonymous

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