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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

Recommended

5
Great service, definitely recommend Reviewed on: 22nd October 2021

Happy puppy Mumma

5
Happy to know my little bestie is covered for any eventuality Reviewed on: 21st October 2021

needed

5
they are there when needed for rocky Reviewed on: 20th October 2021

fantastic

5
great service from Petplan. love them Reviewed on: 19th October 2021

Professional, understanding and really easy to communicate with

5
I have been with Pet Plan for 5 years now. I never used them with my previous older litter and wish that I had because I have had so many problems with other companies with hidden charges or "notes not being correct" and them not paying out. I have 3 policies with PetPlan now and will continue to use them for all of my hairy kids. They are professional, understanding, really friendly and approachable and never once had an issue with a claim. I renew with them seamlessly every year and the price is always fair and doesn't change throughout the policy and doesn't increase by much when renewing. I would highly recommend this organisation, who I feel are the fairest and most professional on the market. If you want a seamless and hassle free insurance company - PetPlan is the organisation for you where peace of mind is standard. Reviewed on: 19th October 2021

Peace of mind

5
Having had a number of rescue bunnies we always know that they may need extra help through their life, Petplan has given the. And us the extra support we need to give them the happy life they deserve. Reviewed on: 18th October 2021

Perfect provider

5
Our dog was seriously ill and needed a lot of treatment. Pet plan could not have been more helpful, dealt with everything and were always available when we needed them. Reviewed on: 18th October 2021

Excellent service!

5
We debated a lot re the insurance provider we should consider for out cars. With pet plan , things have been smooth and tension free. Out cat had to have an emergency surgery and our vets were able to raise a direct claim with pet plan leaving us free to take care out our little one. Thank you pet plan! Reviewed on: 18th October 2021

The cover and support for every animal

5
Simple, easy and efficient. Quick payments, minimal hassle and a service you can rely on. Wouldn’t go anywhere else for our beloved pooch. Reviewed on: 17th October 2021

Great communication and customer service

5
So glad we have taken out cover for our cats from this company for peace of mind and they have great customer service and keep us updated regularly Reviewed on: 17th October 2021

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