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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Very simple and straightforward

5
Clear and concise, well documented and explained in the full details. Reviewed on: 7th October 2021
Al Moncrieff-Smith's avatar
Al Moncrieff-Smith

The best pet insurance

5
Pet Plan are simple the best pet insurance we have always insured all out pets with them, easy claims system with my local vet. Will always use Pet Plan Reviewed on: 7th October 2021
R C White's avatar
R C White

Exceptional

5
Petplan has always been there for me and my pets, every claim has been paid promptly without any issues. The best pet insurance. I and my pets have been with petplan over 10 years and for my boxer there was 4 times I made claims for over 3000 pounds and the service was great. The same applies for claims I have made for my cats over the years. Fantastic pet insurance and I can highly recommend them. Reviewed on: 7th October 2021
Donna 's avatar
Donna

Faultless and simple

5
It is such a worrying time when your beloved pet is needing major surgery. When our Belle ruptured her ACL and her patella would not stay in place it meant she needed surgery. Pet plan put us at ease completely when a claim was needed. The claim process was simple and petplan settled the claim within days. Very happy with petplan and have now added our 2 puppies on the policy. Reviewed on: 7th October 2021
Clare Cresswell's avatar
Clare Cresswell

Sometimes a little difficult in settling claims

4
On going conditions and treatment make it complicated regarding policy excess Reviewed on: 7th October 2021
Steve Summerlin's avatar
Steve Summerlin

Always there for Filou

5
We are so grateful that we have Petplan insurance to take the stress out of Filou’s health issues. My Persian cat started suffering with corneal ulcers when she was 4 years old and she developed hypercalcemia when she was 6 years old. Both required referrals to specialist vets. Filou was able to have the required treatment and Petplan have always paid out straight away. It’s very reassuring to know we have Petplan insurance. Reviewed on: 7th October 2021
Carol Morris's avatar
Carol Morris

This plan meets all my needs

5
Luckily I have not needed to use the plan for Lady but I believe it fufills my needs. Reviewed on: 6th October 2021
Frank Mooney's avatar
Frank Mooney

Easy and affordable!

4
So happy with my puppy cover. Great service and deal with great reviews to back it. Can’t go wrong! Reviewed on: 6th October 2021
E's avatar
E

Highly Recommend

5
Signed on as a new customer, very quick and easy experience. Excellent customer service. Reviewed on: 6th October 2021
Pauline Harris's avatar
Pauline Harris

Excellent!

5
All ‘round top provider! Very easy to use the site with a top reputation and great claim honouring! Reviewed on: 6th October 2021
Jonny Matthew's avatar
Jonny Matthew

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