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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

THE Pet insurance company

5
Complete piece of mind with my pets, fast payout, great staff. Highly recommended Reviewed on: 6th October 2021
Alan's avatar
Alan

Only pet insurance company I trust

5
Always covered the cost of my cats treatments, surgeries, out of hour emergency visits, long term medication and hydrotherapy. Couldnt ask for a buyer coverage, I’m in Covered4Life Reviewed on: 6th October 2021
Lauren Pizzo's avatar
Lauren Pizzo

Efficient service and professional

5
My pet was injured whilst on holiday and Petplan made the claim process very simple and I received the funds within days. The communication was excellent. Reviewed on: 5th October 2021
tatiana33p@gmail.com's avatar
[email protected]

Good company

5
Have only just signed up to petplan on recommendations but have heard good things about them and have been helpful and professional when I've needed to speak to them about the quote and payments Reviewed on: 5th October 2021
Laue82's avatar
Laue82

Top quality

5
I have had to put in a claim on a couple of times for my boy to have dental work and had no issues with the service. Reviewed on: 5th October 2021
Jackie's avatar
Jackie

Pet Plan

5
Ive enjoyed being with Pet Plan! A wel respected company and im glad to have that backing that should any issues come up, I have insurance, which is recommended from my vets too! Reviewed on: 5th October 2021
Sarah's avatar
Sarah

Brilliant service

5
My cat broke his leg and Petplan were super helpful at such a stressful time for me. All paperwork was straight forward and done with no issues at all. Reviewed on: 5th October 2021
Kattie lanchester's avatar
Kattie lanchester

Pets insurance

5
Having been with Petplan for many, many years with a good number of various animals, my experience is great. Always do what they say they will do. Highly recommended. Reviewed on: 5th October 2021
L's avatar
L

Always been prompt and supportive

5
I have used pet plan for over 20 years and I have researched other policies but none give the care and support pet plan do, with the deaths of my pets in the adt they have been personally supportive and understanding. Reviewed on: 5th October 2021
Fran Wood's avatar
Fran Wood

very efficient service

4
so easy to process our claims for poppy through our vet and Petplan which is much appreciated as the payments are processed very quickly which really helps us financially especially when using our credit card to pay the vet Reviewed on: 5th October 2021
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Marion roach

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