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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

This plan meets all my needs

5
Luckily I have not needed to use the plan for Lady but I believe it fufills my needs. Reviewed on: 6th October 2021
Frank Mooney's avatar
Frank Mooney

Easy and affordable!

4
So happy with my puppy cover. Great service and deal with great reviews to back it. Can’t go wrong! Reviewed on: 6th October 2021
E's avatar
E

Highly Recommend

5
Signed on as a new customer, very quick and easy experience. Excellent customer service. Reviewed on: 6th October 2021
Pauline Harris's avatar
Pauline Harris

Excellent!

5
All ‘round top provider! Very easy to use the site with a top reputation and great claim honouring! Reviewed on: 6th October 2021
Jonny Matthew's avatar
Jonny Matthew

THE Pet insurance company

5
Complete piece of mind with my pets, fast payout, great staff. Highly recommended Reviewed on: 6th October 2021
Alan's avatar
Alan

Only pet insurance company I trust

5
Always covered the cost of my cats treatments, surgeries, out of hour emergency visits, long term medication and hydrotherapy. Couldnt ask for a buyer coverage, I’m in Covered4Life Reviewed on: 6th October 2021
Lauren Pizzo's avatar
Lauren Pizzo

Efficient service and professional

5
My pet was injured whilst on holiday and Petplan made the claim process very simple and I received the funds within days. The communication was excellent. Reviewed on: 5th October 2021
tatiana33p@gmail.com's avatar
[email protected]

Good company

5
Have only just signed up to petplan on recommendations but have heard good things about them and have been helpful and professional when I've needed to speak to them about the quote and payments Reviewed on: 5th October 2021
Laue82's avatar
Laue82

Top quality

5
I have had to put in a claim on a couple of times for my boy to have dental work and had no issues with the service. Reviewed on: 5th October 2021
Jackie's avatar
Jackie

Pet Plan

5
Ive enjoyed being with Pet Plan! A wel respected company and im glad to have that backing that should any issues come up, I have insurance, which is recommended from my vets too! Reviewed on: 5th October 2021
Sarah's avatar
Sarah

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