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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

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4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Highly recommended!

Great, affordable coverage. Highly recommended. Reviewed on: 1st September 2019

Always there for Filou

We are so grateful that we have Petplan insurance to take the stress out of Filou’s health issues. My Persian cat started suffering with corneal ulcers when she was 4 years old and she developed hypercalcemia when she was 6 years old. Both required referrals to specialist vets. Filou was able to have the required treatment and Petplan have always paid out straight away. It’s very reassuring to know we have Petplan insurance. Reviewed on: 7th October 2021

This plan meets all my needs

Luckily I have not needed to use the plan for Lady but I believe it fufills my needs. Reviewed on: 6th October 2021

Easy and affordable!

So happy with my puppy cover. Great service and deal with great reviews to back it. Can’t go wrong! Reviewed on: 6th October 2021

Highly Recommend

Signed on as a new customer, very quick and easy experience. Excellent customer service. Reviewed on: 6th October 2021

Excellent!

All ‘round top provider! Very easy to use the site with a top reputation and great claim honouring! Reviewed on: 6th October 2021

THE Pet insurance company

Complete piece of mind with my pets, fast payout, great staff. Highly recommended Reviewed on: 6th October 2021

Only pet insurance company I trust

Always covered the cost of my cats treatments, surgeries, out of hour emergency visits, long term medication and hydrotherapy. Couldnt ask for a buyer coverage, I’m in Covered4Life Reviewed on: 6th October 2021

Efficient service and professional

My pet was injured whilst on holiday and Petplan made the claim process very simple and I received the funds within days. The communication was excellent. Reviewed on: 5th October 2021

Good company

Have only just signed up to petplan on recommendations but have heard good things about them and have been helpful and professional when I've needed to speak to them about the quote and payments Reviewed on: 5th October 2021

Top quality

I have had to put in a claim on a couple of times for my boy to have dental work and had no issues with the service. Reviewed on: 5th October 2021

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