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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Efficient and thorough

5
Friendly efficient staff that make sure we have the best policies for our Chihuahua babies. Thank you Pet Plan Reviewed on: 9th September 2021
Anita Myles Davies's avatar
Anita Myles Davies

Efficient

5
very simple and easy to use claims process which pays promptly Reviewed on: 9th September 2021
Keith's avatar
Keith

Just registered my 6th dog with Petplan

5
Excellent service and kindness shown over 40 years of insuring my pets with petplan Reviewed on: 9th September 2021
maggie low's avatar
maggie low

First Class

5
Having never had a puppy before I was unsure about pet insurance. Petplan made the process easy and pretty self explanatory. I now have the security of knowing my puppy is in good hands should anything happen. Reviewed on: 9th September 2021
Amy S's avatar
Amy S

Great insurance

5
Always had very good care and payments, and a absolutely amazing gift of a bed for zeal after cruciate ligament surgery to which he loves Reviewed on: 9th September 2021
Julie Eddleston's avatar
Julie Eddleston

Excellent caring provider

5
Great customer service, staff are friendly and compassionate. Always a pleasure to deal with and considering they’re an insurance company I actually feel secure in the knowledge that they are here for my cats, not just to take a pay check Reviewed on: 9th September 2021
Tayla Leigh's avatar
Tayla Leigh

Best insurance company

5
Helpful, affordable & just what we needed Reviewed on: 9th September 2021
oliviajsmith.main@gmail.com's avatar
[email protected]

Best pet insurance

5
You get what you pay for Vets are so expensive now I wouldn’t get a animal with out getting a good pet insurance Reviewed on: 9th September 2021
Tracey Lewis's avatar
Tracey Lewis

Best pet insurance company

5
Best pet insurance company around. Reviewed on: 8th September 2021
S. Moon's avatar
S. Moon

Peace of mind for pet paremts

5
Have been really pleased and reassured to have Petplan insurance for our bunnies, they are all rescues so deserve the best in life. Reviewed on: 8th September 2021
Minnie's avatar
Minnie

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