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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great insurance

5
Always had very good care and payments, and a absolutely amazing gift of a bed for zeal after cruciate ligament surgery to which he loves Reviewed on: 9th September 2021
Julie Eddleston's avatar
Julie Eddleston

Excellent caring provider

5
Great customer service, staff are friendly and compassionate. Always a pleasure to deal with and considering they’re an insurance company I actually feel secure in the knowledge that they are here for my cats, not just to take a pay check Reviewed on: 9th September 2021
Tayla Leigh's avatar
Tayla Leigh

Best insurance company

5
Helpful, affordable & just what we needed Reviewed on: 9th September 2021
oliviajsmith.main@gmail.com's avatar
[email protected]

Best pet insurance

5
You get what you pay for Vets are so expensive now I wouldn’t get a animal with out getting a good pet insurance Reviewed on: 9th September 2021
Tracey Lewis's avatar
Tracey Lewis

Best pet insurance company

5
Best pet insurance company around. Reviewed on: 8th September 2021
S. Moon's avatar
S. Moon

Peace of mind for pet paremts

5
Have been really pleased and reassured to have Petplan insurance for our bunnies, they are all rescues so deserve the best in life. Reviewed on: 8th September 2021
Minnie's avatar
Minnie

Wouldn't find a better pet insurance police if I tried

5
Easy set up low payments very very understanding if your struggling to make payments. Website easy to use Reviewed on: 8th September 2021
Craig Hughes's avatar
Craig Hughes

Absoloutely brilliant covering my cat Ellie with her IBD

5
Speedy processing of claims and contact if queries, payment quick and updates you via email/text direct to your bank, its so easy. Reviewed on: 8th September 2021
Jacque Rose's avatar
Jacque Rose

I would use no other pet insurance

5
Never had an issue and if I do it's felt with well and respectfull Lovely people Reviewed on: 8th September 2021
Epic Amy K's avatar
Epic Amy K

Hassle free, piece of mind.

5
Pet plan is all linked up with my Vet and when I had to claim for my cats broken foot everything was straight forward and easy. Had a few visits to the vet and I was well informed all the way through the process of getting my cat well again. Great job Reviewed on: 8th September 2021
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Pete

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