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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Brilliant

One word sums it all up... Brilliant! Created the quote online, all went through smoothly, and half the price what I was currently paying. Then next day I had a phone call from a lovely lady. Was a follow up call asking if everything was ok. I asked a few questions and all sorted. Very happy with the service. Reviewed on: 29th September 2022

Really helpful

Got everything done quick and organised my insurance to transfer over to my new car at the appointment that had been set up with the garage Reviewed on: 29th September 2022

A 1 Service

Brilliant service given by telephone staff, please carry on usual. Been with Policy Expert for six years Reviewed on: 29th September 2022

My experiences so far

Very easy to sign up to, with clear explanations. Cheaper than the more well known bigger brand insurance company. Good website too Reviewed on: 29th September 2022

Very helpful and friendly

Always helpful and friendly, and explained everything. Reviewed on: 29th September 2022

Good price and good customer service

Was very happy with the amount quoted for renewing the policy and saved a lot of searching for a new insurance provider. Very quick and easy to change car details on the policy too. Reviewed on: 29th September 2022

Excellent

Excellent customer service never had any problems when getting in touch & brilliant value for money will definitely be using them again when my renewal is up Reviewed on: 29th September 2022

A very simple and affordable insurance company.

I have a car insurance for the last 2 years with them and the prices are not very high. I did not interact with the customer services and I cannot comment about it. Reviewed on: 29th September 2022

Quick response

Quick conversation about policy changes completed successfully Reviewed on: 29th September 2022

Fab customer service

Easy and pleasant set up, no fuss Reviewed on: 29th September 2022

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