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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Amazing service best policy ever

Amazing service best policy ever Reviewed on: 10th September 2024

Great company

Always friendly and helpful. One of the best companies I have worked with. Reviewed on: 16th September 2022

Personable

They treat me as an individual and they show exceptional customer focus. Prices are great and the cover for the price is as good as more expensive insurance companies. Reviewed on: 16th September 2022

Professional Service

My previous motor vehicle insurer increased my premium for no reason, but Policy Expert researched the market for me and found a much better policy overall in every respect. Reviewed on: 16th September 2022

No problems

Had car insurance 2 years with policy expert, phoned me about the renewal and kept it competitive, also wasn't a problem adding any extras. All easy and no problems. Reviewed on: 16th September 2022

did a hard search on credit file

I took car insurance with policy expert on monthly direct debit, they have a 3rd party finance company who did a hard search on my credit file and approved (which i was not aware until I saw on my credit file, usually or mostly the car insurance companies does a soft search not hard search which wont impact the credit file ) Reviewed on: 16th September 2022

Very good

I happy to have this insurance for my car Reviewed on: 16th September 2022

Fair price and easy to set up

Quick and easy to set up. Best price on looking. I haven't had to contact at any time so cannot comment on that. But overall I like it so far. Reviewed on: 16th September 2022

Efficient and competitive

Policy expert are very efficient, and always seem to be competitive on price Reviewed on: 16th September 2022

Excellent!

Good communication! Seriousness! Professionalism! Reviewed on: 16th September 2022

fair

i have been 2 years in a row with policy and experts and i recommend this coy to every one Reviewed on: 16th September 2022

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