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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Never had any problems 5 star service

Easy to use .quick response .excellent service easy payment options valued customer service Reviewed on: 16th September 2022

No Hassle Insurance and best price

Easy to deal with when taking up the policy, changing cars and renewal. They were by far the cheapest quote I had for renewal. Reviewed on: 16th September 2022

The best

I have been with policy expert 2 years now and I can honestly say they were brilliant car insurance at a decent price then I changed my car got my bew insurance sorted out no problem very quick and efficient. So if everything goes alright with my next insurance I will be staying with them. Reviewed on: 16th September 2022

Competitive quote ...in a few online steps

I'm impressed with the ease of changing to POLICY EXPERT with the bonus of a tidy saving on my previous car insurance cost ....I've told my friends and family we all deserve a saving in these times of rising prices Reviewed on: 16th September 2022

Easy to buy

Easy to buy online I brought car insurance for my car and son car it was hassle free Reviewed on: 16th September 2022

Quick and easy to apply

Peace in mind.. Quick responses and Quality communication.. Reviewed on: 16th September 2022

Brilliant customer service

Having shopped around for the cheapest car insurance every year, I have come not to expect gold standard service, but policy expert completely wowed me. It was easy to get through to their UK call centre where their extremely helpful staff sorted out admin problems on two separate occasions (which were not their fault) and waive the charges. And they were one of the cheapest. Reviewed on: 16th September 2022

Excellent customer service

Good and affordable car insurance. Reviewed on: 16th September 2022

My car insurance

A company that I found with car insurance to be fair pricing fat acting and answering service with extremely polite,helpful and understanding staff which always seem very update and make you smile . Reviewed on: 16th September 2022

Car Insurance

Excellent service, docs can be viewed on website. Easy to use site. Have another car due for renewal September, will be using Policy Expert again Reviewed on: 16th September 2022

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