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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Great customer service

5
I brought my insurance online, I had a follow up call to confirm my details were correct, and I asked a few questions and actually decided to add on things to my policy, I was very pleased with the call Reviewed on: 11th September 2024

Car insurance

5
Great service and easy to apply for. Good online services and affordable prices ! 5star ! Reviewed on: 16th September 2022

Really cost effective, easy to understand and set up

5
The insurance company is very good for adding extras to your insurance if you want it! Or not! Doesn’t cost the earth! Would be good if they had other types like pet insurance etc. Reviewed on: 16th September 2022

Brilliant

5
I have had several policies over the years for numerous products. They’ve always been very competitive on their prices. I’ve recently got my car insurance it’s was a fantastic price and product Reviewed on: 16th September 2022

Straight forward car insurance

5
Good cover insurance at a great price Reviewed on: 16th September 2022

Fair prices

4
Fair prices beat renewal quote, simple enough to speak to Reviewed on: 16th September 2022

Uncomplicated

5
Easy to read documentation, friendly and helpful staff when discussing things and (so far) always been a good price! Why change? Reviewed on: 16th September 2022

No drama

5
Quick and easy to use/ complete, no dramas, very happy with the price and all the extras available, would definitely recommend. Reviewed on: 16th September 2022

You won't look back

5
I had been with the same insurer now for 10 years however changed this year as policy expert was much cheaper and I have to say it was easier setting up than any I have done in the past. Staff were friendly and helpful and I very happy with the decision I made. If your looking for a push to change' let this review be it. Reviewed on: 16th September 2022

More than happy

5
Total happy with Policy Expert so far, I will definitely be obtaining a quote for home and travel insurance as and when required in the future. Reviewed on: 16th September 2022

Easy

5
Excellent service and very easy to use and understand. Great price too. Reviewed on: 16th September 2022

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