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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023
Laura Jenkins's avatar
Laura Jenkins

Pick this insurance company!

5
Very honest service, I bought a new car and didn't realize I could transfer my existing policy I took a new policy out , so they refunded me the deposit and lowered my payments to suit thoroughly recommend Reviewed on: 15th September 2022
Tom Roberts's avatar
Tom Roberts

Amazing experience

5
I am very pleased with the services. in my opinion it is a company on the level of the future. I received the best insurance at a favorable price. Thank you Reviewed on: 15th September 2022
Marcin Wojnarowicz's avatar
Marcin Wojnarowicz

Car insurance

5
I recommend Policy Expert 5 of 5 stars Reviewed on: 15th September 2022
Marian Tugulea's avatar
Marian Tugulea

Claim at Christmas

5
My vehicle windscreen was damaged by vandalism shortly before Christmas, and it was proving impossible to get a replacement due to the time of year. policy Expert not only arranged for a replacement windscreen, but assisted when I was being overcharged for the work that had been done. Good experience all round. Reviewed on: 15th September 2022
Barry Huggins's avatar
Barry Huggins

Insurance

5
Very good easy to organise app great Reviewed on: 15th September 2022
Martin Adams's avatar
Martin Adams

Excellent value for money

5
Great policy and excellent value for money, with better value still for loyalty! Reviewed on: 15th September 2022
Nadia's avatar
Nadia

Reliable fair and repeated good service

5
I always check market for all my insurance on comparison sites so I know I am getting a fair deal and policy expert came up with excellent price and I know I can trustThem having used them for years Reviewed on: 15th September 2022
G Godwin's avatar
G Godwin

Great value, helpful service

4
I found taking a policy out with the policy expert really simple, which was not expected with it being so cheap compared to others. I messed up the dates I needed my policies to start and they were very understanding and sorted it all out. Reviewed on: 15th September 2022
Aaron Walker's avatar
Aaron Walker

Great Service

5
Easy to use website wih all information available to review. Had the best price for my car insurance Reviewed on: 15th September 2022
Hasna's avatar
Hasna

Car insurance

5
Very good insurance company they reduced my insurance this year,only policy expert has reduced my insurance for automatic yearly renewal Reviewed on: 15th September 2022
Chris Forsythe's avatar
Chris Forsythe

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