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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

A company you can trust

5
No frills, No gimmicks, Quick to respond, and reliable Reviewed on: 15th September 2022

Easy pleasant to deal with, and competitive prices

5
It's the first time I've used Policy Expert, and I've got to say they were a pleasure to deal with. Everything was so smooth, from obtaining the quote to finalising the policy and a very competitive price. Nothing was a problem with them, and they made sure of that with excellent communication. Well done to the 2 people who help me finalise everything, especially sorting my no claims with my old insurer. Would certainly recommend. Reviewed on: 15th September 2022

Great service

5
Only been with these guys for a couple of years but great friendly service whenever I have called with a query. Hope you win, you deserve it! Reviewed on: 15th September 2022

Straight forward and easy to understand

5
value for money and easy to access. The process was simple. I would strongly recommend this insurance company. Absolutely brilliant Reviewed on: 15th September 2022

Very professional services

5
I had no problems with getting my car insurance good customer service very understanding and reasonable Reviewed on: 15th September 2022

Insurance

5
Price was good and ease of website. Reviewed on: 15th September 2022

Great value !

5
Great insurance! Easy to use website ! Great customer service , Reviewed on: 15th September 2022

Car Insurance

5
My insurance policy is competitive, contains what I requested and covers all my needs and easy to understand. To support my comments I had no hesitation in renewing my policy again this year. Reviewed on: 15th September 2022

Top notch insurance

5
Quick easy application online ! Customer service seamless ! Reviewed on: 15th September 2022

Great customer service

5
Staff are very friendly and helpful Reviewed on: 15th September 2022

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