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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Amazing service best policy ever

5
Amazing service best policy ever Reviewed on: 10th September 2024

My first year with policy expert, and so far so good, not had any problems so you have a happy customer so far

5
Not long joined yourselfs, but so far very good company. Very professional and very quick to send paper work/emails over. Reviewed on: 15th September 2022

When needed they generally have your back.

5
What can I say. They fixed my car perfectly and I got a super mini as a courtesy car for the first 3 weeks (I miss that car) after I received my car back they have always been in touch to let me know how the claim is going (none fault claim). I've not needed to claim in a very long time and didn't know exactly what to do but the certainly helped me out when I needed most. Reviewed on: 15th September 2022

Quick, straight forward and easy registration

5
Applied for car insurance online, application was short, straight to the point, easy to follow and I was on the road fully covered in less than 15 minutes. Cheapest insurance provider by far and have fill comp cover and more. Reviewed on: 15th September 2022

An excellent service

5
Following a no fault accident they could not have been more helpful when the policy was due for renewal it was cheaper than the previous year I could not match it on comparison sites Reviewed on: 15th September 2022

Great Service

5
Easy, great service and competitive pricing. Reviewed on: 15th September 2022

Do what you need

5
Easy to deal with regarding setting up policy. Not needed any other services from them yet. Reviewed on: 15th September 2022

Good value

4
Good value with most items included Reviewed on: 15th September 2022

Great insureance provider

4
Very friendly customer service and helpful very competetive prices and easy online use phone time arnt as long as others i have been insured with very happy with policy expert thanks for your great sevice and keep it up Reviewed on: 15th September 2022

The offer and acceptance of Policy Expert care Covered all Eventualities at a sought after competitive price, which is why I opted for them, and having some my research.

5
The overall experience was so practical and quick, with a no nonsense approach, which is why also why I opted for Policy Expert Insurance Company Reviewed on: 15th September 2022

Car Insurance

5
Great price saved £120 off my other quote. Very easy to do and great service Reviewed on: 15th September 2022

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