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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5021 reviews)

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4.82

Based on 5,021 reviews, last reviewed 9th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful and great prices would fully recommend Helpful and great prices would fully recommend Reviewed on: 9th December 2024

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5021)

Review of the Policy Expert, Car insurance:

Easy to setup, but watch out for the hidden costs

Easy to setup, but couldn't make a simple change online (assigning new numberplate to my existing car). Instead had to make a phone call where they tried to sting me with a charge that wasnt representative of the cost of the actual work and cost involved. They agreed in the end to waive this, but this increasingly widespread practise is unacceptable. Reviewed on: 5th September 2023

very good, interesting stuff.

very good, interesting stuff.......... Reviewed on: 13th September 2024

Easy to get a policy online, not very cheap though.

Easy to get a policy online, not very cheap though. Reviewed on: 12th September 2024

Really good prices, easy company to deal with

Really good prices, easy company to deal with Reviewed on: 12th September 2024

Call handler was very kind and helpful.

Call handler was very kind and helpful. He was very down to earth making it really easy to talk to him. This was great because I am not a fan of talking on the phone and get quite anxious. But he made it quite easy. He was great help. Reviewed on: 12th September 2024

Great so far

Great so far. Good value and good level of communication. Reviewed on: 12th September 2024

The best

Brilliant service and really helpful staff to make the process of changing car insurance easier than a lot more companies. Even phoned me 2-3 days after buying to see if I was happy with the service and If there was anything they could do to help. Reviewed on: 12th September 2024

Smart insurance Company

quick response clear documentation Reviewed on: 11th September 2024

Great customer service

I brought my insurance online, I had a follow up call to confirm my details were correct, and I asked a few questions and actually decided to add on things to my policy, I was very pleased with the call Reviewed on: 11th September 2024

Simple online application.

Simple online application. Haven't had much experience of customer service yet. Great value. Reviewed on: 11th September 2024

In times when everything is increasing in price thro...

In times when everything is increasing in price through greed rather than necessity in my opinion it was nice to get a fair price for my insurance infact a lot cheaper than other quotes thankyou Reviewed on: 11th September 2024

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