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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

It was smooth and excellent , cheapest as well

5
It was smooth and excellent , cheapest as well Reviewed on: 24th August 2024

Very quick response to my enquiry, quickly handled a...

5
Very quick response to my enquiry, quickly handled and I received a phone call to fix my issue within an hour! Reviewed on: 14th August 2024

Very experienced staff who are polite & explained ev...

5
Very experienced staff who are polite & explained everything very well. Reviewed on: 9th August 2024

Easy to deal with, and the best value I could find f...

5
Easy to deal with, and the best value I could find for my needs. Reviewed on: 7th August 2024

Really impressed with the prices.

5
Really impressed with the prices. Excellent Reviewed on: 3rd August 2024

Was good compare with other competitors and easy app...

5
Was good compare with other competitors and easy applied online Reviewed on: 3rd August 2024

Very affordable price considering I have no NCD.

5
Very affordable price considering I have no NCD. Easy to apply online. Reviewed on: 2nd August 2024

Simple and easy to arrange and lots of information e...

5
Simple and easy to arrange and lots of information easily available Reviewed on: 2nd August 2024

Very professional and helpful

5
I was a bit grumpy (nothing to do with Policy Expert in any way)on call but agent treated me with respect , he was very calm, and professional all through the call and gave me direction on how to find some information l required.. Reviewed on: 2nd August 2024

I haven't claimed anything on insurance so don't hav...

3
I haven't claimed anything on insurance so don't have much to say. Reviewed on: 2nd August 2024