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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Smashing company

Very easy to deal with from the start and always happy to help and cheap competitive prices Reviewed on: 15th September 2022

Best yet

Have used many different insurance company’s over the years and have found this one fantastic best yet for help and service Reviewed on: 15th September 2022

Great Company

Policy Expert are so easy to deal with and offer a great product, it's the first time recent in year's that an insurance company has actually offered you the best deal on the market upon renewal. I couldn't be more happier with them and wouldn't hesitate to recommend them to anyone a true 5 star company. Reviewed on: 15th September 2022

Excellent value,

More than happy with the service, both online and over phone. Thank you Reviewed on: 15th September 2022

Caring insurance

Never had a problem with any part of the procedure getting the policy and we're very helpful all the way through to application Reviewed on: 15th September 2022

Greatness

Best and most reliable car insurance company in the business Reviewed on: 15th September 2022

Excellent

Easy peasy way to set up and be covered, very happy with them. Reviewed on: 15th September 2022

Easy and value for money

I was looking for insurance - this was very clear and I knew what I was paying for. Reviewed on: 15th September 2022

can't fault

Great company, trusted, fantastic customer services & communication. Highly recommend this firm for car insurance. As long as they remain so competitive on price within the market I'll be more than happy to stay with them as a happy customer Reviewed on: 15th September 2022

Competitive and proffesional

Having had my previous provider failed to offer me a realistic renewal, I found myself looking for a new provider...enter Policy Expert!. For a much more competitive price and more extras included in my fully comprehensive package it was an easy decision. I don't make decisions lightly and I pick apart all types of insurance and trust me...this is what I want from my insurer. In addition to a great package, the online side of their business couldn't be easier and all documents ready a waiting and a welcome letter through the post the following day. Reviewed on: 15th September 2022

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