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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Changes

5
I recently had to make changes to my policy this was both easy and at no additional charge, highly recommended. Reviewed on: 15th September 2022

Amazing insurer

5
Applying for my insurance was so efficient and user friendly, it made the whole experience quick & stress-free. Best prices around for a fully loaded policy! Reviewed on: 15th September 2022

Cheap, competitive and easy to get in touch with if needed

5
Was easy to set up my insurance all the information sent and very polite customer service Reviewed on: 15th September 2022

Great company

5
Great company, really helpful staff! Only a phone call away when you need them Reviewed on: 15th September 2022

Great value

4
Just have to say good value for money especially when all the bills r going up and great costumer service Reviewed on: 15th September 2022

Definitely the best

5
No one could come close for price and service. Reviewed on: 15th September 2022

Quick and easy

5
Quick easy and friendly company to deal with Reviewed on: 15th September 2022

Quick easy efficient

5
Process was quick and easy, love the little key ring you get for lost keys, brilliant touch Reviewed on: 15th September 2022

Friendly, helpful, cheap

5
Reasonable price, year after year. Friendly and helpful customer service, ring you when they say they will. They have the option when you ring to request a call back instead of holding for ages during busy times. Reviewed on: 15th September 2022

Quick and efficient customer service with a. Friendly feel

5
Policy expert have helped me greatly when I had an accident a few years back, their customer service is great and kept me informed regularly on any updates of my case Reviewed on: 15th September 2022

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