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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023

Great insurance provider

5
I would recommend this insurance provider as they provide a quality service at a comparable price. Reviewed on: 15th September 2022

Don't go anywhere else

5
Well explained and hassle free great customer service at a brilliant price Reviewed on: 15th September 2022

Car insurance transfer

5
A straightforward experience , even got a refund Reviewed on: 15th September 2022

Reliable

5
It never disappoint. Quick response in need of assistance Reviewed on: 15th September 2022

Professional Company

5
Really professional company with great staff. They helped me a lot when I was on the phone to them. Recommend for everyone. Reviewed on: 15th September 2022

Hassle free insurance

5
Joined recently in August and there's been no stress involved, straight forward Reviewed on: 15th September 2022

The lowest car insurance around could not fault them for service and cost

5
I paid the normal cost of transferring my policy to another vehicle but after a phone call to inform them that my purchase fell through I was refunded in total, couldn't ask for better Reviewed on: 15th September 2022

Easy at pie

5
I have car insurance and building and contents insurance with policy expert because as well as been great value for money I find everything very straightforward and you get more for your money. I wouldnt go anywhere else. Reviewed on: 15th September 2022

Perfect customer service

5
Everything done quick and clear. Customer service excellent Reviewed on: 15th September 2022

Value and valued

5
Excellent value for money and you feel valued as their renewal quotes reflect loyalty. Telephone calls answered swiftly with polite members of staff giving clear advice. Emails answered equally as swift with concise detail. Don't pay more, you will get value for money and feel valued. Reviewed on: 15th September 2022

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