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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023

Fast,efficient, excellent overall customer service

5
I was impressed with the quote, with the handling of my application for a comprehensive policy and the subsequent handling of a recent claim over the phone. Very well done Policy Expert. Reviewed on: 15th September 2022

Compitive

5
Price and product was good what was included as well Reviewed on: 15th September 2022

Excellent

5
Can't fault these guys,prompt helpful friendly. Reviewed on: 15th September 2022

Great customer service

5
Great insurance company and great customer service Reviewed on: 15th September 2022

Great service

5
Quick to sign up and everything seems smooth. Impressive so far! Reviewed on: 15th September 2022

Excellent customer service

5
Always on hand if needed customer service very good Reviewed on: 15th September 2022

Value for money

3
Good value for money on car insurance am bey happy with final quote Reviewed on: 15th September 2022

Good value for money;

5
Policy Expert offers good value fo money alongside an efficient communication service. I recommend them without hesitation Reviewed on: 15th September 2022

Competitive and good cover

5
A really decent range of cover for a very competitive premium. Great communication too. Reviewed on: 15th September 2022

Competitive pricing

5
The customer service is excellent, no waiting on the phone for an excessive amount of time. They have been easy to deal with and are very competitive with their pricing Reviewed on: 15th September 2022

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