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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Great customer service

I brought my insurance online, I had a follow up call to confirm my details were correct, and I asked a few questions and actually decided to add on things to my policy, I was very pleased with the call Reviewed on: 11th September 2024

Very cheap

It was easy to process online, first time insurance actually went down Reviewed on: 15th September 2022

Car insurance

Excellent service and value for money insurance easy to complete on line Reviewed on: 15th September 2022

Great company easy to deal with!

Great company helped me a lot with swapping insurance companies and really easy to deal with Reviewed on: 15th September 2022

Excellent Customer Service

Policy Expert has been very helpful with helping me understand coverages. The friends and family that have switched to Policy Expert are all very pleased as well. Reviewed on: 15th September 2022

Painless renewals.

The only company in my 30 years of driving who hasn't increased my premium for no reason , just what customers need, now more than ever Reviewed on: 15th September 2022

Fast and effective

Brilliant customer service and was easy to insure my car Reviewed on: 15th September 2022

Car Insurance

I chose to renew my policy as my insurance did go up a couple of pounds but looking at the other insurance companies they were well over £50 and more. and you can get in touch with policy experts and all staff are really nice. Reviewed on: 15th September 2022

The real OG's of car insurance

Friendly. Easy to communicate, clear on what they need and always happy to help or ask any stupid questions you may have that they probably get asked 1000 times a day. Reviewed on: 15th September 2022

brilliant

it was very easy to get signed up and they are very helpful too even feels like they go that lil bit further as they’ve made sure everything is all good Reviewed on: 15th September 2022

Super helfpul

After being involved in my first ever accident (minor thankfully!) the support couldn't have been better. She talked me through all of the information and how to move forward in a simple manner. Reviewed on: 15th September 2022

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