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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Amazing service best policy ever

Amazing service best policy ever Reviewed on: 10th September 2024

Great cover - Great Price

Came across this company on a comparison site and found that a like-for-like policy was over £80 cheaper than my existing. Added on a couple of extras and still saved about £45. The proof of the pudding is when things go wrong - unfortunately I was involved in an accident and the response was very good. One little blip in the process but once that was sorted everything was dealt with quickly and efficiently - couldn't be more satisfied. Staff are very pleasant and friendly and great to deal with. Very happy with this company all round. Reviewed on: 22nd September 2021

Affordable

I am glad that I became a Policy expert costumer, very professional company Reviewed on: 22nd September 2021

Value for your money

This has has everything that I want and need in car insurance for less money. Reviewed on: 22nd September 2021

A perfect policy

I was made to feel so looked after it was literally a perfect experience ty Reviewed on: 21st September 2021

Great customer service

The employee that dealt with my query was very professional, knowledgeable and extremely helpful. Reviewed on: 21st September 2021

Expert cover for expert people

Easiest and ended up cheapest cover I could find . Reviewed on: 21st September 2021

Brillant all round

Great prices. Good cover and options. Simple website and process. Excellent customer services. Reviewed on: 21st September 2021

Very happy since I have been with them.

So helpful on the phone (Coleen). Reviewed on: 21st September 2021

Really useful!

Simple to use and set up unfortunately I sold the car and purchased a van and car insurance not interchangeable so had to cancel also easily done Reviewed on: 21st September 2021

Trouble free

Needed to alter policy to work use. Done very quickly and without difficulty, assistant very polite and helpful. Everything explained to satisfaction. Reviewed on: 21st September 2021

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